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Nadia Jackson is listed as IT Support Specialist/Customer Service Representative at Aspire Lifestyles, a company with 711 employees, based in Warner Robins, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Nadia Jackson.
Nadia Jackson previously worked as Concierge at Aspire Lifestyles and Qaulity Analyst at Maximus. Nadia Jackson holds Proficiency Certificate, Phlebotomy Technician/Phlebotomist from Arkansas Northeastern College.
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I'm currently pursuing an intensive IT program to obtain my Google IT Certification, focusing on network management, computer assembly, technical support fundamentals, and more. I currently work as a warehouse picker at Gilmer through the temp agency Integra while pursuing this certificate. With over twenty years of customer service experience and over five years in technical support and troubleshooting, I offer a unique blend of skills.During my time as a Customer Service Representative at ADT, I evolved my customer service skills, prioritizing effective communication and active listening as well as troubleshooting. As a Technical Support Advisor for Apple, over the course of 6 years, I gained critical thinking skills and learned to adapt my approach to a diverse clientele.Pursuing this certification fulfills a long-held dream of working in a technical role, potentially contributing something meaningful to the world. My confidence in technical support, troubleshooting, and customer service, combined with my ongoing Google IT Certification training, make me a valuable addition to your team. I am eager to continue learning and contribute to our mutual growth.
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- Required to investigate and provide comprehensive responses to meet card members' inquiries.- Conduct thorough research using various sources, including online databases and direct communication with vendors. Maintain a meticulous tracking system to ensure timely and accurate responses.
- Ensured that all Veteran's Disability Benefits Questionnaires were completed with precision, reducing errors and streamlining the benefits claims process by conducting a thorough examination of all submitted documents. - Utilized the Electronic Medical System (EMS) to input and update 100+ questionnaires monthly to comply with established quotas.
- Communicating with at least 50 customers per day, helping them gain a deep understanding of the unique customer service requirements for each contract, including Ohio Unemployment and Red Cross, by quickly learning relevant policies and procedures.- Demonstrated versatility by handling a wide range of customer inquiries and issues, whether related to.
-Achieved a 95% customer satisfaction rate in dining experiences, receiving positive feedback for attentive and personalized service.- Received requests from customers for show tickets, necessitating prompt sourcing of high-quality tickets for various entertainment events, and dining reservations.- Utilized established networks and online platforms to.
- Analyzed the technical needs of 80 or more customers weekly troubleshooting Apple mobile devices and computers, working through a list of solutions from rebooting devices to reinstalling software packages, resolving calls and chats by either fixing the issue or setting up a repair.- Utilized the iLog system to run diagnostic tests on devices remotely and.
Remote
- Assisted customers in resolving account-related issues, including billing problems, password resets, and profile updates which led to customer satisfaction ratings of 90% or higher monthly.- Exhibited great flexibility in dealing with diverse customer inquiries and adapting to changes in procedures or protocols. Consistently prioritized the customer's.
Other employees you can reach at aspirelifestyles.com. View company contacts for 711 employees →
Matthew King
Colleague at Aspire Lifestyles
Sault Ste. Marie, Ontario, Canada, Canada
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GJ
Gitika Jha
Colleague at Aspire Lifestyles
Mumbai, Maharashtra, India, India
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GL
Gab Lopez
Colleague at Aspire Lifestyles
Cuenca, Calabarzon, Philippines, Philippines
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KK
Kim Kasten
Colleague at Aspire Lifestyles
Greater Chicago Area, United States
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GM
Grace M
Colleague at Aspire Lifestyles
Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia
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SM
Santhiya M.
Colleague at Aspire Lifestyles
Singapore, Singapore, Singapore
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LF
Lourdes Fernandes
Colleague at Aspire Lifestyles
Mumbai, Maharashtra, India, India
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YK
Yoon Kim
Colleague at Aspire Lifestyles
South Korea, Korea, Republic Of
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IT
Iwase Taro
Colleague at Aspire Lifestyles
Greater Tokyo Area, Japan
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LH
Laura Hudson
Colleague at Aspire Lifestyles
Burlington, Ontario, Canada, Canada
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Quick answers generated from the profile data available on this page.
Nadia Jackson works for Aspire Lifestyles.
Nadia Jackson is listed as IT Support Specialist/Customer Service Representative at Aspire Lifestyles.
Nadia Jackson is based in Warner Robins, Georgia, United States while working with Aspire Lifestyles.
Nadia Jackson has worked for Aspire Lifestyles, Maximus, Direct Interactions, Conduent, and Kelly Services.
Nadia Jackson's colleagues at Aspire Lifestyles include Matthew King, Gitika Jha, Gab Lopez, Kim Kasten, and Grace M.
You can use AeroLeads to view verified contact signals for Nadia Jackson at Aspire Lifestyles, including work email, phone, and LinkedIn data when available.
Nadia Jackson holds Proficiency Certificate, Phlebotomy Technician/Phlebotomist from Arkansas Northeastern College.
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