Nadia Hamilton-Smith Email & Phone Number

Whiteley, England, United Kingdom

Park Gate, England, United Kingdom

A customer focused role, responsibilities included maintaining and building on stakeholder relationships, including customers, suppliers and colleagues within the wider company. I created, advertised and managed events. I held the responsibility as key holder, fire warden, content creator, NPS champion and coffee guru. I scheduled shifts, organised bookings and trained the team in their roles. I handled complaints effectively finding instant solutions to problems.

Bracknell, England, United Kingdom

I was responsible for managing and organising the Christmas period - controlling large pre-orders and addressing customer concerns. I became a key-holder. I developed new relationships with unfamiliar customers and the team. During this period, I interviewed candidates and made hiring decisions.

Park Gate, England, United Kingdom

My responsibilities included cash-handling and to meet the safety and sanitary standards of the business. I began building relationships with customers to deliver quality customer service and experience. I improved upon my efficiency when serving large crowds. I helped to read. New employees when needed. I was given the responsibility of key-holder to open in the morning.