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Bielsko-Biała

- Delivering multiclient support. Responsible for serving customers from Eastern markets (Ukraine, Russia, Belarus, Georgia, Kyrgyzstan, Moldova) and Lithuania- Coordination of the full customer service cycle, from order acquisition through to system entry and implementation, preparing trade documentation (purchase orders, preparing invoices, all documents related to foreign trade including customs documents)- Providing customers with full set of documents meeting commercial and legal… Show more - Delivering multiclient support. Responsible for serving customers from Eastern markets (Ukraine, Russia, Belarus, Georgia, Kyrgyzstan, Moldova) and Lithuania- Coordination of the full customer service cycle, from order acquisition through to system entry and implementation, preparing trade documentation (purchase orders, preparing invoices, all documents related to foreign trade including customs documents)- Providing customers with full set of documents meeting commercial and legal requirements (preparing contracts, commission agreements, database maintenance)- Close cooperation with other departments (production, warehouse, accounting, transport dept.) and external companies, such as customs agencies, forwarders- Constantly raising the standards of customer service quality, building long-term relationships with clients, active and consistent customer service according to company standards- Ensure the timely and successful delivery of our solutions according to customer needs and objectives;- Coordinate shipping with customs agents for clearance on overseas deliveries- Realization of monthly sales budget Show less

Bielsko-Biała, Woj. Śląskie, Polska

- Sales process coordination from the customer’s acceptance of the offer, through purchase order until the dispatch of goods, preparing trade documentation (purchase orders, preparing invoices, all documents related to foreign trade including customs documents)- Answering e-mail and phone queries from the customer in Russian, English and Croatian languages, Ensure the smooth and efficient customer service processes- Close cooperation with other departments (production, warehouse… Show more - Sales process coordination from the customer’s acceptance of the offer, through purchase order until the dispatch of goods, preparing trade documentation (purchase orders, preparing invoices, all documents related to foreign trade including customs documents)- Answering e-mail and phone queries from the customer in Russian, English and Croatian languages, Ensure the smooth and efficient customer service processes- Close cooperation with other departments (production, warehouse, accounting, transport dept.) and external companies, such as customs agencies, forwarders- Coordinate shipping with customs agents for clearance on overseas deliveries- Preparing shipping documentation for road, sea and rail (CMR, shipping card, packing list)- Supporting the process of establishing cooperation - Keeping up-to-date with advancements in marketing Show less

Master'S Degree, Slavonic Philology, Specialization Russian Language In Business And Tourism

1 Year Postgraduate Training, Logistics In Business