• Evaluate programs/projects for outcome measurements and help develop strategies to implement change as needed.• Contribute to the development of policies and procedures.• Conduct comprehensive clinical assessments.• Provide community outreach presentations and education.• Facilitate Caregiver Support and Health and Wellness Programs in the community.• Provide case management to clients in the bathing and respite, private case management, and volunteer case management programs.• Create treatment plans based on UAI assessments conducted.• Document progress in Harmony Database.• Conduct comprehensive assessments, both in-home, and virtually, and consult with family members and healthcare professionals to develop individualized care plans designed specifically for each individual/family unit.• Educate, refer to, and support clients and caregivers in navigating, appropriate programs, and services within ElderLink’s purview, as well as those offered by other agencies/providers to meet specific needs, such as home health services, personal care, adult day care, respite care, and assistance with selecting long-term care facilities• Facilitate ongoing contacts with the client, including home visits, and ensure the care plan remains appropriate to identify and meet the ever-changing needs of the client and caregiver(s)• Provide resources and referral for community caregivers, older adults, and professionals seeking assistance via the ElderLink Intake Line. • Assess for physical and financial eligibility for community-based bathing, respite, and case management services.

Provide mental health counseling to individuals in residential settings.

• Interviewed individuals, families, and other providers to assess the need for care.• Interpreted professional evaluations and developed person-centered plans.• Provided supportive counseling to individuals and their families including crisis interventions and discharge planning.• Performed risk assessments to determine level of care needed.• Collaborated with other professionals concerning diagnoses and treatment to link clients to community resources and crisis stabilization services.• Provided coordination of care for delivery of services and agency referrals.• Worked closely with various providers for support and assistance.• Documented treatment plans and progress to ensure compliance with clinical, funding, and program licensing regulations and standards.