Facilitates referrals by processing internal, outgoing, and incoming referral entries.Working assigned incoming and outgoing referral work queues, schedule patients, attachreferral to patient appointments, obtain authorizations, proactively look into assigneddepartment schedule and verify all authorizations have been done.Maintaining communication/relationship with the assigned practice.Processes more than 50 referrals per day for completeness, and disseminating the referralappropriately to the correct work queues.

Scheduling a variety of appointment while coordinating with physicians across multiple locationsWelcome up to 160 patients and visitors daily, verifying current personal and insurance information prior to arrival while adhering to HIPPA standardsOperate multi-line phone system, serving as point of contact for ~200 phone calls dailyAssist in the interview and hiring of new employee alongside practice supervisorTraining new employees on customer service protocols and daily office procedures Proficient knowledge of EPIC system Pick up and sort daily incoming correspondence and deliver sorted mail to addressees.Manage front office reception area by cleaning and organizing desk and visitor lobby.

CashierExperienced cashier that worked to fulfill customer needs until the last moment. Accepting customer returns, collecting payment, and answering to customer inquiries.Professional telephone etiquetteChange or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.Had a 70% CGR (Customer Greater Rewards) sign up statistic.FreightChange or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.Processing new shipment as well as organization and stocking of merchandise. Assisting Freight Supervisor in any tasks or needs