BUSINESS SOLUTIONS EXPERIENCE• Client facing activities for client engagement including business analysis, client requirements collection and analysis, “As Is” and “To Be” business processes analysis and description, spanning holistic functional architecture but also down to a micro level of detail• Translation of client requirements into System User Experience and User Interface Requirements• Design of User Experience and User Interface – both for web-based and desktop interfaces - involving development of Entity Diagrams, Use Cases, User Workflows, Screen Flows, Schematic Screen Forms etc• Technical writing: development of Functionality and Scope Definitions and Functional Specifications• Workflow / User Interface development and usability testing• Solution implementation management for small to large scale clients – from assessing of client requirements, planning of project activities, cut off and migrating to new solution to post go live support • Excellent communication and customer expectation management to maintain positive customer relations • Managing client expectation, handling change management issues and problem solving during implementation process • Work in the Agile Software Development and Lean Startup Methodology environmentPRODUCT MANAGEMENT AND MARKETING• Competitor analysis, market research, collecting, identifying and articulating product market requirements• Development of a company’s marketing strategy, planning and budgeting for it• Market analysis and segmentation; marketing research on client requirements, competitive research, SWOT analysis, • Organisation and running of marketing events (Workshops, Conferences, Press Conferences, Advisory Boards)• Development and support of corporate and client websites and copywriting