Nadia Buchanan Email & Phone Number

Georgia

• Providing end to end support performing Brand Analysis, product troubleshooting, service issue resolution, and account maintenance. Consistently educating our Dealers and salespeople about the AutoTrader.com Co-op.
• Generated an internal knowledge base that served as the catalyst to productivity improvement within my department. The tool Improved Internal Communication and Collaboration by boosting efficiency.
• Consecutively drove our internal Upload Processes by collaborating with our IT/Scrum partners, utilizing WinSCP software to ensure files are successfully transferred from our shared storage systems utilizing the.
• Managing fragile Pay for Performance accounts – by proposing Service Levels suitable for at risk clients, I successfully brought back clients resulting in returned revenue.

Greater Atlanta Area

Absorbed professional training in IT, Financial Operations, Sales & Customer Support, Business Operations, and Software Development.Recieved the benefits of: coursework, earning college credit, an internship, and one-on-one training and development tin preparation to excel in college as well as in my careers.

Completing price changes, documenting counts, Processing photofinishing orders, Issuing rain checks, Reacting to potential shoplifters, Maintaining customer/patient confidentiality, setting displays, preparing returns (UPP system), Preparing damages: document counts and item numbers.

Greater Atlanta Area

- Managed the budget for small projects or components of large construction project under the general direction of the program manager- Uncovered and prepared opportunities for future projects,- Provided administrative and operational support for Construction Team- Wrote, estimated cost, and provided assistance in the development of Order Execution Plans.