Nadia Deswinda Email & Phone Number

Jakarta, Indonesia

Jakarta, Indonesia

Training Logistic and Administration Executive for Centre for Excellence (CFE)- Monitor and liaise with all projects in the Center for Excellence and create project progress reports.- Support the project on developing system of Centre for Excellence process.- Support the CFE department in providing data and document required- Create report of all training and program's CFE- Create report related to sales activity such as Sales, number of Case Productivity & Case Size, Manpower (FA) includes active Finance Advisor, promotion and validation.- Hand-in-hand with Sales Compensation team, Marketing team & other teams to provide data/reports.- Budget and payment process.- Ensure payment and expense process accuracy between budget and actual data.- Handle recruitment projects to improve recruitment Standard Operating Procedures and assist the hiring process for new FA at CFE

Jakarta, Indonesia

- Support the commercial department in providing data and document required- Responsible for handling the daily operations of the sales team to ensure the business runs smoothly, such as by preparing quotations, sales agreements, client contracts, and including pricing decisions for prospective clients- Update and ensure sales team reports are accurate- Manage sales reports to generate revenue analysis and achievement metrics to support decision-making and track sales team performance- Prepare and calculate monthly incentives for sales team achievements- Coordinating with other divisions to ensure seamless processing of sales orders- Handling of internal issues related to after-sales, such as revenue acquisition, merchant onboarding, account activation, invoices, devices, etc.

Jakarta

- Handle inquiries and complaints customer- Ensure customer satisfaction through feedback and solution- Collaborate with internal team to handle complaints and other inquiries

Jakarta

- Conduct outbound calls based on customer churn data to selling products- Ensure customer satisfaction through feedback and solution