Nadia Endrinal Email & Phone Number

Red Deer, Ab, Ca

Melbourne, Victoria, Australia

Canada

Executed monthly inventory reports and managed the weekly ordering of alcoholic, non-alcoholic, and miscellaneous bar and restaurant needs.Collaborated with all casino departments to resolve complex customer issues, and was commended for creating a seamless and positive experience for guests by being awarded the ‘Leader of the Quarter”.Oversaw a high volume of email and phone inquiries from external departments and patrons.Managed client bookings for big events during the holidays, birthdays, and special events. Created daily detailed reports concerning customer satisfaction, employee performance, coaching opportunities, and kitchen errors.Delegated daily pre-shift meetings highlighting department-wide announcements, employee acknowledgements, daily events, and refreshing staff with company policies.

Edmonton, Alberta, Canada

I interned for the Spruce Avenue Community League as part of the Non-Profit Board Internship Program on behalf of the University of Alberta. I developed the board’s Policy and Procedures Handbook to promote transparency and honest service to community members and the city.

Red Deer, Alberta, Canada

I maintained office workflow by handling 80+ client and worker inquiries every day by answering emails, creating case reports to send to the technical support team, and answering phone calls. I conducted necessary research for office equipment and office retreats. I also had the opportunity of learning how to trademark multiple company logos.

Edmonton, Alberta, Canada

Red Deer, Alberta, Canada

I efficiently delegated the work of 11+ employees per shift by monitoring and assigning tasks to cover demands while handling administrative needs including setting schedules, answering phone calls and emails, and organizing 100+ inventory items. I was sput in charge of training 2 new supervisors after only working as a supervisor for two months.

Juris Doctor, Law

Bachelor'S Degree, Psychology - Specialization

Bachelor Of Science - Bs, Psychology