Nadia Fine

Nadia Fine Email and Phone Number

ITSM Business Analyst @ Hennepin Healthcare
Nadia Fine's Location
Osseo, Minnesota, United States, United States
About Nadia Fine

Nadia Fine is a ITSM Business Analyst at Hennepin Healthcare. They is proficient in Russian.

Nadia Fine's Current Company Details
Hennepin Healthcare

Hennepin Healthcare

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ITSM Business Analyst
Website:
hennepinhealthcare.org
Employees:
5
Company phone:
+1 612-873-6963
Nadia Fine Work Experience Details
  • Hennepin Healthcare
    Itsm Business Analyst
    Hennepin Healthcare Sep 2021 - Present
    United States
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  • Optum
    Capability Manager
    Optum May 2020 - Sep 2021
    View
  • Unitedhealth Group
    Business System Analyst/Agile Product Owner
    Unitedhealth Group Feb 2015 - May 2020
    Plymouth, Mn
    • Service Level Owner and 24/7 support for multiple high priority applications• Product Owner for multiple applications: UKS – Knowledge management tool, ServiceNow Knowledge, BeyondTrust Remote Control tool, BeyondTrust Live Chat powered by Bomgar• Work with Product Manager to identify priorities at a Capability Level• Lead discovery sessions to determine requirements and value at capability level• Meet regularly with stakeholders to define and prioritize user stories and features as well as value statements• Work with development team to refine user stories and get them ready to be worked• Communicate status to different levels of Leadership• Collaborate with Scrum Master for release and sprint planning
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  • Unitedhealth Technologies
    It Business Analyst Ii
    Unitedhealth Technologies Sep 2011 - May 2020
    Knowledge author for United Support Center; managing existing knowledge and writing new knowledge articles to assist call center analysts with the triage and troubleshooting of the issues reported.
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  • Unitedhealth Technologies
    Sr. Tech Support Analyst
    Unitedhealth Technologies Feb 2010 - Sep 2011
    View
  • United Health Group
    Technical Support Analyst
    United Health Group Aug 2006 - Feb 2010
    View
  • Cortec
    Administrative Assistant To The Laboratory
    Cortec 2001 - 2006

Nadia Fine Education Details

Frequently Asked Questions about Nadia Fine

What company does Nadia Fine work for?

Nadia Fine works for Hennepin Healthcare

What is Nadia Fine's role at the current company?

Nadia Fine's current role is ITSM Business Analyst.

What schools did Nadia Fine attend?

Nadia Fine attended University Of Minnesota.

Who are Nadia Fine's colleagues?

Nadia Fine's colleagues are Adayshia Smith, Mark Lauer, Jessica Gipson, Tiffany Hackert, Andrew Malovrh, Dpt, Ocs, Diane Vandierendonck, Katelin Frisk.

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