Nadia Henry Email & Phone Number

United States

The CAM Manger supports the Customer Experience department with tasks related to transactions, continuing operations and special projects within the National Operations team.Responsibilities:• Tracking of collections of Accounts Receivable related to CAM Reconciliations from current and pasttenants• Resource guide and subject matter expert for property management teams on all financial issuesrelated to CAM, including year end reconciliations and annual budget… Show more The CAM Manger supports the Customer Experience department with tasks related to transactions, continuing operations and special projects within the National Operations team.Responsibilities:• Tracking of collections of Accounts Receivable related to CAM Reconciliations from current and pasttenants• Resource guide and subject matter expert for property management teams on all financial issuesrelated to CAM, including year end reconciliations and annual budget estimates• Monitoring adherence to AR Policy for pursuit of past due Reconciliations annually• Perform strategic analysis of lease documents• Ability to reconcile general ledgers to identify errors• Maintain key data in internal real estate systems• Assist in the process of CAM Reconciliation and annual Tenant Reset letter reviews on a nationallevel• Provide back up and responses to tenants for budget and CAM questions• Serve as liaison and point of contact to navigate internal departments on tenant audit process andhigh touch resolutions to disputes• Gather, analyze, interpret and prepare operational data for reporting in a specified format• Perform ad-hoc analysis as needed and present the findings to management• Other tasks as assigned• Dedication to delivering exceptional customer service through proactive and responsive service Show less

Remote

The Regional Lease Administrator is responsible for the day-to-day functions of lease administration, including but not limited to, working with the off-shore Lease Administration team, abstracting leases, reviewing reoccurring charges to ensure accuracy, CPI rent escalations, and tracking/monitoring critical lease dates.Portfolio: FL, AL, TN, MS, VA consisting 300+ properties, 1,000+ tenants, 50M+ sf.RESPONSIBILITIES: - Review new leases, amendments, assignments… Show more The Regional Lease Administrator is responsible for the day-to-day functions of lease administration, including but not limited to, working with the off-shore Lease Administration team, abstracting leases, reviewing reoccurring charges to ensure accuracy, CPI rent escalations, and tracking/monitoring critical lease dates.Portfolio: FL, AL, TN, MS, VA consisting 300+ properties, 1,000+ tenants, 50M+ sf.RESPONSIBILITIES: - Review new leases, amendments, assignments, terminations and other lease documents – prepare and/or review accurate and detailed lease abstracts including all critical dates and financial requirements, and resolution of lease compliance issues. - Process lease documents and circulate to accounting department for approval and posting of monthly recurring charges, CPI increases, and any miscellaneous billings/adjustments related to rent. - Coordinate and follow up with the Asset Managers and/or Property Managers regarding the verification of building square footage, unit changes, rent commencement, move-in/out forms, holdover, major tenant information, Certificates of Insurance and other portfolio issues. - Partner with Construction and Property Management Departments on Tenant Improvement projects to monitor work completion for critical dates and the triggering of lease commencement/rent commencement. - Maintain the integrity of the lease abstract database and coordinate all aspects of the lease administration process, including regular review of reports to ensure accuracy of lease data. - Manage tenant contacts to update name and/or address change requests by reviewing and interpreting lease provisions and preparing documentation, if needed. - Prepare correspondence in conjunction with the processing of lease documents. - Work on special projects that may arise within the Lease Administration department. - Interact and work closely with Asset Management, Property Management, AR/Collections, Construction and Accounting. Show less

Orlando, Florida Area

General Responsibilities:• Abstract or input tenants lease terms, rental obligations, option clauses and all other important lease information.• Review recovery clauses, set up recovery pools, and maintain property dashboards containing all critical data relative to expense reimbursement by tenants.• Process tenant refunds through commercial management application to track and record the payable activity on the tenant ledger.• Track, maintain, and communicate all expirations… Show more General Responsibilities:• Abstract or input tenants lease terms, rental obligations, option clauses and all other important lease information.• Review recovery clauses, set up recovery pools, and maintain property dashboards containing all critical data relative to expense reimbursement by tenants.• Process tenant refunds through commercial management application to track and record the payable activity on the tenant ledger.• Track, maintain, and communicate all expirations, option exercise dates, and other critical date information to the assigned Property Manager.• Coordinate with Property Managers the timely submission of tenant surrender forms and other lease updates prior to completing the monthly rent-up.• Process timely monthly rent roll charges for Property Manager review.• Calculate year-end tenant expense reconciliations in applicable database applications for each tenant, and review caps, base years, and non-standard exclusions.• Prepare and review tenant charge batch adjustments for accuracy, which require verification against the lease language.• Work with Property Managers to resolve lease language interpretation conflicts and any disputes by Landlords or tenants.• Assist with monitoring, reviewing and approving all Rent, CAM, Operating Expense, Tax and Insurance for Landlords, including reviewing leases to insure accuracy of all charges.• Work with lease agreements containing Percentage Rent/Gross Sales provisions.• Maintain and update critical dates and lease clause issues within the approved software.Day to Day Accounting Responsibilities• Resolve problems with inaccurate tenant ledger issues. • Reconcile variances for monthly reporting• Run and post Monthly Commercial Billing reports. Assist with variance issues.• Process tenant refunds and reimbursement such as TIA, CAM Reconciliation refund, Security Deposit Refund, Write-Offs, ReversalsNotable Client Portfolios:New York LifeZurichWashington CapitalPrudentialNuveen Show less

Orlando, Florida Area

Lease Administration:• Abstract and interpret commercial lease documents (leases, amendments, subleases)• Rent variance analysis and rent payment processing• Data entry, validation and management of lease Reviewing annual landlord reconciliation statements and real estate tax calculations• Reviewing CAM and other escalations & real estate tax invoices documents• Reviewing annual landlord reconciliation statements and real estate tax calculations to ensure accuracy and lease… Show more Lease Administration:• Abstract and interpret commercial lease documents (leases, amendments, subleases)• Rent variance analysis and rent payment processing• Data entry, validation and management of lease Reviewing annual landlord reconciliation statements and real estate tax calculations• Reviewing CAM and other escalations & real estate tax invoices documents• Reviewing annual landlord reconciliation statements and real estate tax calculations to ensure accuracy and lease compliance• Rent variance analysis and rent payment processing to ensure accuracy and lease compliance• Tracking and maintaining critical lease dates• Review monthly rent roll to ensure accuracy for billing• Investigate and resolve accounting and billing issues• Assist Property Manager in the preparation of monthly reports to owners including Executive Summary, accounts receivable report and revenue/ expense variance analysisAccounts Receivable:• Resolution of rent and other landlord/tenant issues• Rent administration including account reconciliation, collections, deposits and posting of cash receipts into Yardi• Prepare and maintain all tracking schedules, logs, and reports as required• Preparing all bank deposits and posting payments• Monitor bank accounts online for ACH payment/wires• Maintain tenant aging reports and follow up with calls and emails• Reconcile account discrepancies by investigating documentation Show less

Orlando, Florida

• Retrieves and routes incoming calls, on a multiline phone system, in a professional manner and provides customer service assistance as appropriate• Assists Property Management with tenant service requests• Assists Property Management with routine janitorial inspections• Assists Property Management with tenant relation activities and events• Coordinates vendor/contractor services as requested• Maintain and assure tenant and vendor certificates of insurance meet all… Show more • Retrieves and routes incoming calls, on a multiline phone system, in a professional manner and provides customer service assistance as appropriate• Assists Property Management with tenant service requests• Assists Property Management with routine janitorial inspections• Assists Property Management with tenant relation activities and events• Coordinates vendor/contractor services as requested• Maintain and assure tenant and vendor certificates of insurance meet all requirements• Maintains and monitors card access/key control and vendor/contractor access• Establishes and maintains all files, records and databases (e.g., contact lists, certificates of insurance for vendors and tenants, HVAC Maintenance contracts, etc.)• Composes routine professional correspondence using accurate spelling and word usage• Performs all general office duties and special projects as required• Provides Administrative support for all departments, as needed• Processes incoming and outgoing mail and expedited correspondence• Orders office and kitchen supplies• Maintains office organization throughout the day• Assist with travel arrangements• Other duties and special projects as assigned Show less

Greater New York City Area

• Support senior manager• Prepare various property financial reports, reconcile financial data, compile construction and sales data• Collect and analyze client and county data to ensure accuracy• Prepare analysis to provide to the Tax Commission and Law Department for upcoming hearings• Track all appeal applications• Prepare necessary audit forms• Assist in cultivating new sales leads• Assist clients with real estate property tax assessment questions

Newark, Nj

• Oversee duties of the Administrative Assistant • Internal IT Support (setup and/or troubleshoot computers, printers, fax, copier/scanner, Nortel office phones and Motorola two-way radios)• Maintain office equipment contracts and schedule service repairsProperty / Facilities Management duties:• Serve as liaison between landlord, tenant and building staff• Primary administrator of Angus (CMMS) system database (includes property website (TSI), and TR, PM, VCOI, TCOI… Show more • Oversee duties of the Administrative Assistant • Internal IT Support (setup and/or troubleshoot computers, printers, fax, copier/scanner, Nortel office phones and Motorola two-way radios)• Maintain office equipment contracts and schedule service repairsProperty / Facilities Management duties:• Serve as liaison between landlord, tenant and building staff• Primary administrator of Angus (CMMS) system database (includes property website (TSI), and TR, PM, VCOI, TCOI modules)• Process contractor requests for ID badges, ensure sensitive tenant security requirement compliancy• Maintain service contracts, schedule vendor maintenance and repair work, prepare standard form contracts as they expire• Coordinate special tenant events• Prepare submission to BOMA 360 program, assist with Kingsley, BOMA EER and Energy StarFinancial Duties: • Check bank account for daily deposits, apply cash in MRI, post charges• Run general ledger and vendor history ledger reports as necessary• Assist in preparing annual operating budget packet and • Assist and review accruals and variance report• Prepare various monthly reports • Perform tenant true-ups/account reconciliations, rent roll• Prepare monthly and bi-monthly billback package• Submit adjustment forms and request re-classes; if necessary• Ongoing reconciliation of tenant improvement payment requests ($24.5 mil allowance) Show less

420 Lexington Ave, New York, Ny 10017

• Schedule and confirm appointments; Schedule and confirm conference rooms; Coordinate food and beverage orders for meetings; Set up conference room before and clean up after meetings.• Make necessary travel arrangements including car rentals, hotel stay and flight itineraries for various site visits as necessary• Assist Property Manager with tracking construction/progress payments; coordinate receipt of Lien Releases before final payments are made to contractors• Assist with… Show more • Schedule and confirm appointments; Schedule and confirm conference rooms; Coordinate food and beverage orders for meetings; Set up conference room before and clean up after meetings.• Make necessary travel arrangements including car rentals, hotel stay and flight itineraries for various site visits as necessary• Assist Property Manager with tracking construction/progress payments; coordinate receipt of Lien Releases before final payments are made to contractors• Assist with general leasing / transaction activities including conducting market, vendor and tenant research, preparing and reviewing transaction materials (e.g., net effective rent sheets and lease prep guides), and coordinating and distributing information between various departments• Assist with tenant management and lease administration activities including assisting with tenant assignment requests, tenant move-ins & move-outs and handling landlord lease contingencies• Create and maintain various leasing reports (e.g., expiration and option calendars)• Track apartment occupancy, publish monthly apartment occupancy reports; distribute at monthly Operating Meetings, run apartment tenant credit checks, as required, review and evaluate, make recommendation to Property Manager • Assist in the completion and production of various documents, reports (e.g., quarterly investor reports, annual business plans, yearly and quarterly budgets) and presentations Show less

• Cleared title issues such as break in back chain, probate issues, interest issues, divorce matters • Prepared title certificates, title opinion letters, scheduled closings• Examine, interpret and determine status of titles in accordance with company and local examining procedures, interpret legal descriptions, examination of court proceedings, i.e., quiet title actions, probates, and decrees of dissolution etc. • Abstract and analyze deeds of trust and mortgages, easements… Show more • Cleared title issues such as break in back chain, probate issues, interest issues, divorce matters • Prepared title certificates, title opinion letters, scheduled closings• Examine, interpret and determine status of titles in accordance with company and local examining procedures, interpret legal descriptions, examination of court proceedings, i.e., quiet title actions, probates, and decrees of dissolution etc. • Abstract and analyze deeds of trust and mortgages, easements, judgments, tax assessments • Knowledge and understanding of underwriting guidelines and title industry regulations. • Order and follow-up on all necessary clearance documentation, prepare various types of deeds • Obtained releases, title policies or letters of indemnity with reference to issues in title Show less

Alpharetta, Ga

• Filed and retrieved the following documents nationwide: Incorporations (Non-Profit, For-Profit, Professional Corporation, Professional Association), Formations (Limited Liability Company, Limited Liability Partnership and Limited Partnership Formations), Qualifications, Registrations, Mergers, Amendments, Name Clearances, Reservations and Registrations Annual Reports, Biennial Reports, Franchise Tax Reports, Dissolutions, Cancellations, Withdrawals, Reinstatements, Fictitious, Assumed Name… Show more • Filed and retrieved the following documents nationwide: Incorporations (Non-Profit, For-Profit, Professional Corporation, Professional Association), Formations (Limited Liability Company, Limited Liability Partnership and Limited Partnership Formations), Qualifications, Registrations, Mergers, Amendments, Name Clearances, Reservations and Registrations Annual Reports, Biennial Reports, Franchise Tax Reports, Dissolutions, Cancellations, Withdrawals, Reinstatements, Fictitious, Assumed Name Registrations, FEIN’s (SS-4 applications)• UCC Searches, Filings, Federal and State Tax Lien Searches, Judgment Lien Searches, Bankruptcy Searches, Pending Suits and Judgment Searches, Invoicing Show less

Forest Hills, Ny

• Prepare leases, modifications, extensions, terminations, riders & amendments• Handled all discrepancies, issues and concerns for tenant leases and rents in a timely and courteous manner.• Provided all administrative support for direct Superior and staff. • Assisted with generating CAM reports• Created and maintained all tenant insurance certificates• Prepared closing package: paid common charges / maintenance letters, first rights of refusal waivers, indemnification… Show more • Prepare leases, modifications, extensions, terminations, riders & amendments• Handled all discrepancies, issues and concerns for tenant leases and rents in a timely and courteous manner.• Provided all administrative support for direct Superior and staff. • Assisted with generating CAM reports• Created and maintained all tenant insurance certificates• Prepared closing package: paid common charges / maintenance letters, first rights of refusal waivers, indemnification letters, complete bank / generic questionnaires, obtain insurance certificates Show less

Babylon, Ny

• Issued owner's title insurance policies (binder), mortgage title insurance policies (binder), leasehold policies • Obtained cooperative apartment lien searches, full and short period title searches, municipal department searches, bankruptcy searches, foreclosure searches, UCC searches (County and State), judgment and lien searches, open mortgage searches, certified copies of recorded documents, continuations • Obtained survey inspections, re-dates, recertifications and new surveys… Show more • Issued owner's title insurance policies (binder), mortgage title insurance policies (binder), leasehold policies • Obtained cooperative apartment lien searches, full and short period title searches, municipal department searches, bankruptcy searches, foreclosure searches, UCC searches (County and State), judgment and lien searches, open mortgage searches, certified copies of recorded documents, continuations • Obtained survey inspections, re-dates, recertifications and new surveys • Filed all closing documents including deeds, mortgages and UCC’s with the Nassau and Suffolk County Clerk’s Offices and the New York City Register’s office. Show less

New York, Ny

• Aided sales force in the developing accounts, arranging meetings and organizing seminars• Instructed personnel on new software packages and company Internet site, as well as maintaining numerous databases• Handled heavy phones and internet inquiries regarding UCC and corporate law services; filed UCCs and other corporate documents (i.e. incorporations, formations, mergers, amendments, etc.), compiled bankruptcy, litigation, UCC, tax lien and judgment lien searches, invoicing