Nadiah Yusuff Email & Phone Number

Selangor, Malaysia

• Medium-to-long haul flight attendant trained to operate the A333 wide-body aircraft• Able to quickly build relationships and foster teamwork with rotating flight crew rosters• Provide a high service level to a mix of diverse, cross-cultural, international passengers • Experienced in customer service, conflict resolution tactics and flight safety procedures• Sold and marketed products to passengers during flight to increase sales commission• Numerous customer service recognition letters from customers and management team• Mentored flight attendants on their first operational flights post introductory training

Selangor, Malaysia

• Short-to-medium haul flight attendant trained to operate the B737 wide-body aircraft• Able to quickly build relationships and foster teamwork with rotating flight crew rosters• Provide a high service level to a mix of diverse, cross-cultural, international passengers • Experienced in customer service, conflict resolution tactics and flight safety procedures• Awarded best trainee and ranked Top 10% on cohort in annual appraisal in 2013 / 2014

Penang, Malaysia

• Identify and troubleshoot process, material or equipment problems to reduce downtime• Develop, assemble or modify new tools, fixtures and equipment to optimise production• Complete time studies to quantify processing times and identify areas for improvement• Assist in failure analysis, troubleshooting, rework/repair of any non-conforming product• Assist with hands-on training of manufacturing employees on new products & revisions