Nadia Khan work email
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Nadia Khan personal email
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Hi there 👋🏽I’m a Sr. Program Manager with 10 years of experience driving digital transformation and change management projects alongside delivering compelling marketing campaigns to large audiences. I’m experienced with working with large global teams across multiple time zones. Cross-functional teams I’ve worked with span across Marketing, Engineering, Product, IT, UX, Creative and Design orgs. Industry areas I’m familiar working within include e-commerce, highly regulated spaces like financial services, as well as ad measurement. I love helping organizations solve process improvement opportunities and align the right technology solutions to support marketing campaigns and governance. My strengths lie in being able to translate business and tech requirements across both technical and non-technical audiences and manage execution in an agile way. Key areas of expertise and accomplishment are outlined below:🔧Change Management and Continuous Process Improvement:• Reformed integrated marketing processes for a 100+ Marketing org reducing several weeks of time moving from strategy to execution 💻Digital Transformation and Digital Delivery: • Supported the redesign and rollout of UBS’s Wealth Management Americas site; Collaborated with Engineering, UX, and Digital Delivery teams to identify personas, map user journeys, remove low performing content, improve site accessibility and SEO ranking🎯Campaign Operations and Go-to-Market Execution:• Experienced in developing campaign briefs, milestone planning, and execution of omni-channel integrated marketing campaigns • Experienced in planning and managing virtual events such as online webinars and product demos📈Data and Analytics:• Able to synthesize data to extract actionable insights and present learnings to clients and senior leadershipCORE COMPETENCIES:Operational Excellence | Project Management | Project Planning and Project Coordination | SCRUM | Agile | Waterfall Methodology | SEO optimization | Marketing Strategy | Campaign Effectiveness | Cross-Functional Team Leadership | Change Management | Strategic Planning | OKR and KPI Planning | Technical Program Management | SDLC | go-to-market (GTM) | Execution | Governance | Risk Management | QA Testing & Rollout | Web Operations | Google Analytics | Adobe Experience Manager | Process Improvement | Status Reports | WCAG 2.2 Accessibility Guidelines
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Director, Web GovernanceMorgan StanleyNew York, Ny, Us -
Senior Program Manager, Web GovernanceAmerican Express Aug 2024 - PresentNew York, Ny, Us-Responsible for program managing across three core workflows on the Web Governance team within the Enterprise Data Sharing Solutions org -Developed multi-year project plan documenting milestones across product planning, change management objectives, and web governance remediation efforts for senior leadership-Dissected URL data for ~30,000 URLs across high priority markets and extracted key insights allowing team to streamline efforts for time sensitive cookie remediation -Regularly provide updates and presentation for senior management helping to drive the mission and narrative of the newly formed web governance function and its impact and role at American Express-Assist product managers in developing user flows and other documentation to support user stories and features; support backlog prioritization and PI planning as needed in an agile environment-Spearhead communications support and change management initiatives for ~100 stakeholders across 4 priority markets educating and aligning actions needed to meet new web governance standards-Ensure proper documentation for team to pass evidence and regulatory requirements -
Young Professionals Board MemberHabitat For Humanity New York City And Westchester County Sep 2023 - PresentNew York, New York, Us -
Senior Program ManagerShutterstock Jun 2021 - May 2024New York, Ny, Us- Served as strategic advisor to CMO and Sr. Leadership, analyzing OKR metrics and synthesizing data to enhance org. alignment and strategic planning, successfully navigating and adapting to rapid change in an evolving industry-Led a multi-year operational transformation of 100+ Marketing org for their integrated marketing processes; overhauled in-take forms and creative briefs, introduced RACIs and playbooks for best practices, aligned the org on one project management tool, and reduced silos through regular org wide stand ups - Designed and oversaw seasonal campaign strategy and calendar; providing strategic direction and collaboration across Creative, Email, Social Media, SEM, and SEO teams while leveraging qualitative and quantitative data to deploy targeted content during peak search periods, increasing social media engagement and email engagement-Ensured successful execution of Product go-to-markets (GTM) for Shutterstock's Creative Flow and Generative AI Editing tools, AI Image Generator, and Flex Subscriptions; products signified Shutterstock's debut in the creative tools space; Managed cross-functional teams across Brand Marketing, Product Marketing, Product, Paid Media, Social Media, PR & Comms, Email Marketing, Site Marketing, Creative, Legal, and Finance-Spearheaded a total of 8 e-commerce site promotions bringing in an average of $500k-$900k in incremental revenue-Regularly collect data on campaign and marketing effectiveness; leverage data-driven insights to inform opportunities for optimizing future marketing campaigns -
Co-ChairUbs Jan 2018 - Jun 2021Zurich, Ch- Established and managed Young Professionals Network (YPN) of 700+ members, UBS's 1st global and cross-divisional employee resource group dedicated to helping firm's next gen. leaders; spearheading initiatives and partnerships to drive org. connectivity and career advancement, which increased YoY membership- Recruited and led 10-member leadership committee; providing strategic guidance and leadership to create an impactful program, which positioned YPN as a pivotal resource for building connections and growing careers- Designed and launched YPN’s second chapter in Switzerland; executing an end-to-end roadmap to ensure a seamless rollout and enhance UBS’s global talent ecosystem, which gained 600+ members in first 24 hours- Orchestrated omnichannel marketing strategies, such as group events, newsletters, and podcast series, etc.; delivering targeted visibility and outreach to optimize YPN’s engagement metrics and developmental impact, which led to securing from executive leadership an annual budget line item -
Associate DirectorUbs Jun 2016 - Jun 2021Zurich, Ch-Oversaw platform stability and enhancement projects for six regional websites, including Spanish and Portuguese versions for Latin America, and approximately 200 microsites in the Americas; audience for website were high net-worth individuals as well as B2B clients looking for financial products -Collaborated with internal stakeholders and digital delivery team throughout entire project lifecycle of the web development process, including determining project scope, aligning on right design solution for Adobe Experience Manager, troubleshooting and mitigating risks, change requests, UAT testing and rollout-Project managed JSON integration in partnership with engineering team to integrate over 300+ thought leadership articles into the UBS online banking platform; integration allowed UBS customers to access timely financial content as part of their banking journey-Coach and guide teams across IT, third-party vendors, contractors, internal stakeholders, and creative teams to plan sprints, prioritize backlog, define scope, manage QA, lead SCRUM meetings, and execute releases in an agile environment-Provided regual status reports and progress reports to senior leadership and relevant stakeholders; maintained accurate documentation through JIRA and Confluence-Partnered with tech vendor and Equity Plan Advisory Solutions team to create a custom integration of financial education content into the UBS OneSource Platform; provided agile structure to take the team from ideation to minimal viable product (MVP); partnered with Product Managers to understand product roadmap, provide technical documentation, and coordinate continuous improvement of product
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Research AnalystNielsen Jan 2014 - Apr 2016New York, Ny, Us- Conducted comprehensive analyses of advertising performance and airing data as TV Brand Effect analyst; employing survey data and data analytics tools to generate in-depth reports for high-profile financial services clients, such as Capital One and Allstate, which improved campaign effectiveness - Analyzed ad resonance, likeability, and persuasiveness for 15+ ads a quarter; formulating action plans informed by qualitative and quantitative market, customer, and performance analytics to optimize clients' nationally syndicated television campaigns, which enhanced ad engagement- Created and presented data-driven presentations for executive leadership; leveraging data storytelling, visualization tools, and industry insights to showcase campaign performance and provide actionable insights, which strengthened strategic decision-making for marketing leaders- Built and maintained relationships with 5 clients as their POC; delivering consultations that presented client-specific analyses and recommendations to enhance strategic insights, which improved client satisfaction
Nadia Khan Skills
Nadia Khan Education Details
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Rutgers UniversityPublic Health -
Coding Dojo
Frequently Asked Questions about Nadia Khan
What company does Nadia Khan work for?
Nadia Khan works for Morgan Stanley
What is Nadia Khan's role at the current company?
Nadia Khan's current role is Director, Web Governance.
What is Nadia Khan's email address?
Nadia Khan's email address is nk****@****ail.com
What schools did Nadia Khan attend?
Nadia Khan attended Rutgers University, Coding Dojo.
What are some of Nadia Khan's interests?
Nadia Khan has interest in Marketing, Market Research, Education, Urban Planning, Communications, Arts And Culture, Public Health, Health.
What skills is Nadia Khan known for?
Nadia Khan has skills like Social Media, Market Research, Public Relations, Quantitative Research, Powerpoint, Advertising, Data Analysis, Microsoft Office, Project Management, Marketing, Television, Microsoft Excel.
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