Nadia Kiely

Nadia Kiely Email and Phone Number

Country Director @ impress.ai
Singapore
Nadia Kiely's Location
Singapore, Singapore
Nadia Kiely's Contact Details

Nadia Kiely personal email

n/a
About Nadia Kiely

I've lived, studied, and worked in several countries in Europe and Asia. I build relationships that last because I care. This is how I help my global client base achieve success when adopting complex SAAS technologies. It is by relentless learning of current challenges and architecting the solutions that will work. A passionate advocate of time management I have committed to learning something new every day.

Nadia Kiely's Current Company Details
impress.ai

Impress.Ai

View
Country Director
Singapore
Website:
impress.ai
Employees:
74
Nadia Kiely Work Experience Details
  • Impress.Ai
    Country Director
    Impress.Ai
    Singapore
  • Impress.Ai
    Sales Director
    Impress.Ai Jan 2024 - Present
    Singapore
    At impress.ai our mission is to make it possible to hire the best candidates faster. We combine I/O Psychology with cutting-edge AI to create application screening processes that allow recruiters to give each and every candidate a structured interview . While candidates benefit from the stress-free experience during what is traditionally a nerve-racking period, recruiters enjoy reduced time to hire, and better interview-to-hire ratios. Our co-founders observed challenges in candidate experience as well as recruiters having a tough time with a scale and variety of roles and handling various systems – and impress.ai was created.
  • Hirevue
    Solution Consultant / Client Success Manager Apac Region
    Hirevue Oct 2019 - Dec 2023
    Singapore
    Your end-to-end hiring experience platform with video interview software, conversational AI, and assessments.Build a faster, fairer, friendlier hiring process with HireVue's end-to-end hiring platform. Together, we can improve the way you discover, engage, and hire talent.https://www.hirevue.com/
  • Hong Kong Greeters
    Client Liaison, Tour Operations And Customer Service Manager
    Hong Kong Greeters Jun 2017 - Jul 2019
    Hong Kong
    No one itinerary is the same!Hong Kong Greeters is VIP specialised travel agency that provides Hong Kong visitors with memorable, personalised and fully immersive experiences during their stay • Experience design and delivery. • New product development. • Market research. • Client relationship• Customer feedback and ratings management
  • Pch International
    Customer Experience Manager
    Pch International Jun 2014 - Jun 2016
    Shenzhen, Guangdong, China
    Supporting our customers at all phases of the product journey – from the initial concept, to product development, strategic sourcing, manufacturing management, fulfillment and delivery B2B and B2C worldwide• Develop & execute Customer Service and Operations initiatives that enhance Customer Experience at different customer levels • Group Customer journey management – identify, design and execute client touchpoints related programs to improve client experience and customer satisfaction.• Customer satisfaction survey and Customer feedback channel management• Clients visits / overseeing VIP clients visits to ensure experience excellence• Employee Development – design and deliver employee development programs in the areas of Customer Experience and Communication skills • Factory tour structure
  • Musgrave Operating Partners Ireland
    Training And Development, Headquarters
    Musgrave Operating Partners Ireland Nov 2007 - Sep 2013
    Dublin, Ireland
    Musgrave is Ireland’s leading food retail, wholesale and foodservice company. Support more than 41,000 jobs, in more than 1,400 stores and offices, with combined total retail sales of €5.4 billion• Developed and implemented Management Development programme / soft skills Coaching, Leadership, Communication skills, On The Job Training Manuals, SOPs, Best Practices• Successfully managed training requirements within the assigned budget • Developed Company Training Intranet site and e-learning modules• Planning, Development & Delivery of strategic training courses and events as required such as Company Induction, Customer service, Selling Skills Training, Soft Skills Management development• Vendor sourcing, selection & evaluation. • Created a unique training database • Managed mandatory training KPIs in the stores throughout the country to ensure legal compliance; Staff and Management training• Partaking in coordinating the new sites opening including classroom and On The Job training requirements• Lead coach for company trainers nationwide (i.e. coaching, mentoring, up skilling, performance managing)• Monitoring training needs analysis for staff & management development programme.• Auditing Stores for Recruitment and Training compliance • Recruiting for the stores throughout the country• Running of the new employee assessment centre.
  • Hygiene Management Systems
    Senior Food Safety Consultant
    Hygiene Management Systems Jun 2003 - Nov 2007
    Ireland
    The go-to experts for food safety systems, training, support and advice• Direct responsibility for 50+ clients / accounts• Initial start of business assistance (structural, operational consultation)• Full implementation of HACCP system for Supermarkets, Manufacturing outlets, Hotels, Restaurants.• Customer service, Client Account management (On-going support and help line) • Oversee existing campaigns to grow key accounts. • In charge of budgets and administration. • Assistance with legal cases • Strong knowledge and understanding of a clients’ brand and products & needs. • Participation in team building and sales events. • Retain accounts through the development of strong relationships with key decision makers• Quality Assurance Audits, Structural Audits• Generating new business (prospect, pitch & close) • EHOA (Environmental Health Officer Association) Food Hygiene training
  • Dunnes Stores
    Regional Food Safety Manager
    Dunnes Stores Sep 1999 - Jun 2003
    Ireland
    An Irish multinational retail chain that primarily sells food, clothes and household wares• Responsibility for setting up and /or implementing HACCP system in new and existing stores• Responsibility for management of HACCP systems in 12 stores in the region• Development of In-store QA personnel• Food hygiene training for Store Management and Departmental Management• Auditing stores for Food Hygiene (HACCP) compliance and associated corrective actions• Liaising with Environmental health authorities• Providing assistance with legal cases

Nadia Kiely Skills

Training Performance Management Customer Service Employee Training Management Recruiting Retail Employee Relations Change Management Coaching Succession Planning Team Leadership Team Building Food Safety Employee Engagement Human Resources Time Management Project Management Team Management Talent Management Merchandising Teamwork Inventory Management Hr Policies Leadership Microsoft Office Training Delivery Interviews Organizational Development Negotiation Sourcing Microsoft Excel Project Planning Fmcg Personnel Management Talent Acquisition Food Leadership Development Event Management Employment Law

Nadia Kiely Education Details

Frequently Asked Questions about Nadia Kiely

What company does Nadia Kiely work for?

Nadia Kiely works for Impress.ai

What is Nadia Kiely's role at the current company?

Nadia Kiely's current role is Country Director.

What is Nadia Kiely's email address?

Nadia Kiely's email address is na****@****ntl.com

What schools did Nadia Kiely attend?

Nadia Kiely attended Edinburgh Napier University, The University Of Hong Kong, Azerbaijan Technological University.

What skills is Nadia Kiely known for?

Nadia Kiely has skills like Training, Performance Management, Customer Service, Employee Training, Management, Recruiting, Retail, Employee Relations, Change Management, Coaching, Succession Planning, Team Leadership.

Who are Nadia Kiely's colleagues?

Nadia Kiely's colleagues are Natasha Christina, Logeshwari G, Aravind Ramanan, Parvathy S Manoj, Sneha T, Abraham Zacharia, Leo Varghese.

Not the Nadia Kiely you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.