Nadia Kiely work email
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Nadia Kiely personal email
I've lived, studied, and worked in several countries in Europe and Asia. I build relationships that last because I care. This is how I help my global client base achieve success when adopting complex SAAS technologies. It is by relentless learning of current challenges and architecting the solutions that will work. A passionate advocate of time management I have committed to learning something new every day.
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Country DirectorImpress.AiSingapore -
Sales DirectorImpress.Ai Jan 2024 - PresentSingaporeAt impress.ai our mission is to make it possible to hire the best candidates faster. We combine I/O Psychology with cutting-edge AI to create application screening processes that allow recruiters to give each and every candidate a structured interview . While candidates benefit from the stress-free experience during what is traditionally a nerve-racking period, recruiters enjoy reduced time to hire, and better interview-to-hire ratios. Our co-founders observed challenges in candidate experience as well as recruiters having a tough time with a scale and variety of roles and handling various systems – and impress.ai was created. -
Solution Consultant / Client Success Manager Apac RegionHirevue Oct 2019 - Dec 2023SingaporeYour end-to-end hiring experience platform with video interview software, conversational AI, and assessments.Build a faster, fairer, friendlier hiring process with HireVue's end-to-end hiring platform. Together, we can improve the way you discover, engage, and hire talent.https://www.hirevue.com/ -
Client Liaison, Tour Operations And Customer Service ManagerHong Kong Greeters Jun 2017 - Jul 2019Hong KongNo one itinerary is the same!Hong Kong Greeters is VIP specialised travel agency that provides Hong Kong visitors with memorable, personalised and fully immersive experiences during their stay • Experience design and delivery. • New product development. • Market research. • Client relationship• Customer feedback and ratings management -
Customer Experience ManagerPch International Jun 2014 - Jun 2016Shenzhen, Guangdong, ChinaSupporting our customers at all phases of the product journey – from the initial concept, to product development, strategic sourcing, manufacturing management, fulfillment and delivery B2B and B2C worldwide• Develop & execute Customer Service and Operations initiatives that enhance Customer Experience at different customer levels • Group Customer journey management – identify, design and execute client touchpoints related programs to improve client experience and customer satisfaction.• Customer satisfaction survey and Customer feedback channel management• Clients visits / overseeing VIP clients visits to ensure experience excellence• Employee Development – design and deliver employee development programs in the areas of Customer Experience and Communication skills • Factory tour structure -
Training And Development, HeadquartersMusgrave Operating Partners Ireland Nov 2007 - Sep 2013Dublin, IrelandMusgrave is Ireland’s leading food retail, wholesale and foodservice company. Support more than 41,000 jobs, in more than 1,400 stores and offices, with combined total retail sales of €5.4 billion• Developed and implemented Management Development programme / soft skills Coaching, Leadership, Communication skills, On The Job Training Manuals, SOPs, Best Practices• Successfully managed training requirements within the assigned budget • Developed Company Training Intranet site and e-learning modules• Planning, Development & Delivery of strategic training courses and events as required such as Company Induction, Customer service, Selling Skills Training, Soft Skills Management development• Vendor sourcing, selection & evaluation. • Created a unique training database • Managed mandatory training KPIs in the stores throughout the country to ensure legal compliance; Staff and Management training• Partaking in coordinating the new sites opening including classroom and On The Job training requirements• Lead coach for company trainers nationwide (i.e. coaching, mentoring, up skilling, performance managing)• Monitoring training needs analysis for staff & management development programme.• Auditing Stores for Recruitment and Training compliance • Recruiting for the stores throughout the country• Running of the new employee assessment centre. -
Senior Food Safety ConsultantHygiene Management Systems Jun 2003 - Nov 2007IrelandThe go-to experts for food safety systems, training, support and advice• Direct responsibility for 50+ clients / accounts• Initial start of business assistance (structural, operational consultation)• Full implementation of HACCP system for Supermarkets, Manufacturing outlets, Hotels, Restaurants.• Customer service, Client Account management (On-going support and help line) • Oversee existing campaigns to grow key accounts. • In charge of budgets and administration. • Assistance with legal cases • Strong knowledge and understanding of a clients’ brand and products & needs. • Participation in team building and sales events. • Retain accounts through the development of strong relationships with key decision makers• Quality Assurance Audits, Structural Audits• Generating new business (prospect, pitch & close) • EHOA (Environmental Health Officer Association) Food Hygiene training -
Regional Food Safety ManagerDunnes Stores Sep 1999 - Jun 2003IrelandAn Irish multinational retail chain that primarily sells food, clothes and household wares• Responsibility for setting up and /or implementing HACCP system in new and existing stores• Responsibility for management of HACCP systems in 12 stores in the region• Development of In-store QA personnel• Food hygiene training for Store Management and Departmental Management• Auditing stores for Food Hygiene (HACCP) compliance and associated corrective actions• Liaising with Environmental health authorities• Providing assistance with legal cases
Nadia Kiely Skills
Nadia Kiely Education Details
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Business Management Leadership And Innovation -
Science Of Commodities
Frequently Asked Questions about Nadia Kiely
What company does Nadia Kiely work for?
Nadia Kiely works for Impress.ai
What is Nadia Kiely's role at the current company?
Nadia Kiely's current role is Country Director.
What is Nadia Kiely's email address?
Nadia Kiely's email address is na****@****ntl.com
What schools did Nadia Kiely attend?
Nadia Kiely attended Edinburgh Napier University, The University Of Hong Kong, Azerbaijan Technological University.
What skills is Nadia Kiely known for?
Nadia Kiely has skills like Training, Performance Management, Customer Service, Employee Training, Management, Recruiting, Retail, Employee Relations, Change Management, Coaching, Succession Planning, Team Leadership.
Who are Nadia Kiely's colleagues?
Nadia Kiely's colleagues are Natasha Christina, Logeshwari G, Aravind Ramanan, Parvathy S Manoj, Sneha T, Abraham Zacharia, Leo Varghese.
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Nadia Kiely
Singapore -
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