Nadia Rizqi
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Nadia Rizqi Email & Phone Number

Customer Care Specialist at AwanTunai | Experienced in Customer Service and Relationships | Communication Student of Mercu Buana University at AwanTunai
Location: Jakarta, Jakarta, Indonesia 3 work roles 2 schools
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Current company
AwanTunai
Role
Customer Care Specialist at AwanTunai | Experienced in Customer Service and Relationships | Communication Student of Mercu Buana University
Location
Jakarta, Jakarta, Indonesia
Company size
72 employees

Who is Nadia Rizqi? Overview

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Quick answer

Nadia Rizqi is listed as Customer Care Specialist at AwanTunai | Experienced in Customer Service and Relationships | Communication Student of Mercu Buana University at AwanTunai, a company with 72 employees, based in Jakarta, Jakarta, Indonesia. AeroLeads shows a matched LinkedIn profile for Nadia Rizqi.

Nadia Rizqi previously worked as Customer Care Specialist at Awantunai and Customer Service Representative at Svo Id. Nadia Rizqi holds Bachelor'S Degree, Communication from Universitas Mercu Buana.

Company email context

Email format at AwanTunai

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AwanTunai

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Profile bio

About Nadia Rizqi

During my studies, I've participated in several co-curricular activities and projects that significantly improved many of my soft skills, particularly in communication. Realizing that I was skilled in communication, I chose to study this field at Mercu Buana University. My education and experience have enabled me to excel in customer relationship careers, allowing me to apply my communication skills in various ways. As a result, I achieved recognition as the Best Employee of the Month at SociaBuzz and was named among the Top Three Indonesia Staff at SVO ID.

Current workplace

Nadia Rizqi's current company

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AwanTunai
Awantunai
Customer Care Specialist at AwanTunai | Experienced in Customer Service and Relationships | Communication Student of Mercu Buana University
selatan, east java, indonesia
Website
awantunai.com
Employees
72
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3 roles

Nadia Rizqi work experience

A career timeline built from the work history available for this profile.

Customer Care Specialist

Current
Awantunai

- Manage incoming messages from WhatsApp, Email, and Social Media- Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution- Maintain a positive attitude and calmly respond to customers’ complaints- Build sustainable relationships and trust with customer through open and interactive.

Jul 2022 - Present

Customer Service Representative

Svo Id

Jakarta, Indonesia

  • Handled 10-50 incoming messages per day on various platforms such as WhatsApp, Instagram, Messenger, and Facebook Messenger regarding feedbacks, complaints, and suggestions from customers and resellers.
  • Served customers in purchasing on all platforms, and provided comprehensive answers regarding products, prices, and supplies.
  • Became a representative on various social media such as Facebook, Tik Tok, as well as Instagram, and conducted data entry on various platforms.
  • Created selling strategies to reach closing sales.
  • Operated CRM application.
  • Conducted follow-up on 300-1000 database per week.
Mar 2021 - Jun 2022

Customer Success Specialist

Sociabuzz

Kota Administrasi Jakarta Barat, Jakarta, Indonesia

  • Handled incoming collaboration proposals with KOL, influencers, and talents on SociaBuzz.com platform.
  • Conducted follow-up on clients via e-mail, telephone, and WhatsApp.
  • Planned strategies and various offers for clients so that they made transactions on SociaBuzz.com platform.
  • Assisted clients to reach and build connection with KOL, influencers, and talents for various product categories on social media.
  • Analyzed and identified KOL, influencers, and talents on various digital platforms to build a solid brand experience.
  • Provided feedbacks for clients regarding the making of endorsement contents that would be conducted by KOL, influencers, or talents.
Jul 2018 - Jun 2020
Team & coworkers

Colleagues at AwanTunai

Other employees you can reach at awantunai.com. View company contacts for 72 employees →

SH Syarif Hi Syarif Hi Colleague at AwantunaiJakarta, Jakarta, Indonesia, Indonesia View → HA Hassan Awan Hassan Awan Colleague at AwantunaiIslamabad, Islāmābād, Pakistan, Pakistan View → FR Fadli Robbi Rizkiaini Fadli Robbi Rizkiaini Colleague at AwantunaiJakarta, Jakarta, Indonesia, Indonesia View → FS Fajar Suherdiansyah Fajar Suherdiansyah Colleague at AwantunaiGreater Surabaya, Indonesia View → IY Iis Yulianti Iis Yulianti Colleague at AwantunaiGreater Malang, Indonesia View → SF Sean F.Kindhangen Sean F.Kindhangen Colleague at AwantunaiEast Java, Indonesia, Indonesia View → DA Devis Adepio Devis Adepio Colleague at AwantunaiGambir, Jakarta, Indonesia, Indonesia View → CW Claire Wagner Claire Wagner Colleague at AwantunaiDurham, North Carolina, United States, United States View → FR Fadli Rizkia Fadli Rizkia Colleague at AwantunaiJakarta, Jakarta, Indonesia, Indonesia View → RA Rikko Alviandy Rikko Alviandy Colleague at AwantunaiMalang, East Java, Indonesia, Indonesia View →
2 education records

Nadia Rizqi education

Intermedia/Multimedia

Smkn 45 Jakarta
FAQ

Frequently asked questions about Nadia Rizqi

Quick answers generated from the profile data available on this page.

What company does Nadia Rizqi work for?

Nadia Rizqi works for AwanTunai.

What is Nadia Rizqi's role at AwanTunai?

Nadia Rizqi is listed as Customer Care Specialist at AwanTunai | Experienced in Customer Service and Relationships | Communication Student of Mercu Buana University at AwanTunai.

Where is Nadia Rizqi based?

Nadia Rizqi is based in Jakarta, Jakarta, Indonesia while working with AwanTunai.

What companies has Nadia Rizqi worked for?

Nadia Rizqi has worked for Awantunai, Svo Id, and Sociabuzz.

Who are Nadia Rizqi's colleagues at AwanTunai?

Nadia Rizqi's colleagues at AwanTunai include Syarif Hi, Hassan Awan, Fadli Robbi Rizkiaini, Fajar Suherdiansyah, and Iis Yulianti.

How can I contact Nadia Rizqi?

You can use AeroLeads to view verified contact signals for Nadia Rizqi at AwanTunai, including work email, phone, and LinkedIn data when available.

What schools did Nadia Rizqi attend?

Nadia Rizqi holds Bachelor'S Degree, Communication from Universitas Mercu Buana.

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