Nadia Mobin Email & Phone Number

I am currently working in epaging pvt ltd as a Customer Support Executive. My work comprises of following skills:- Identify and assess customers’ needs to achieve satisfaction.- Build sustainable relationships and trust with customer accounts through open and interactive communication.- Provide accurate, valid and complete information by using the right methods/tools.- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.- Follow communication procedures, guidelines and policies.-Take the extra mile to engage customers.-Take the necessary information from the patients and schedule,reschedule or cancel their appointment accordingly.-Manage large amounts of incoming phone calls.-Analyzing and reporting product malfunctions.

Listed skills include Customer Experience, Executive Support, Customer Satisfaction, Process Improvement, and 5 others.