Full-Time Licensed Real Estate Agent providing guidance and assistance to both sellers and buyers. Experienced in luxury home sales, contract negotiation and new construction. Current member of the Solano County, Napa County, Contra Costa and Sonoma County Realtor Associations, CAR, BAREIS and CRMLS. Real Estate Agent/ Sales • Negotiating with potential buyers and/or their agents for the sale of new construction homes.• Experienced in Dual Agency transactions.• Home Sales 2022 totalled more than $25 million for 28 transactions.• Experienced Sales of homes over $1 million+ in Napa and Sonoma Counties (Silverado CC/ Fountaingrove CC)• Work with subcontractors, lenders, brokers, real estate agents, escrow officers, appraisers, home inspectors and other stakeholders. • Experience with “Off-Market” Sales• C.A.R. Luxury Property Marketing Certification Project Management • Tracking Buyer Requested Changes for real estate and construction teams.• Providing Prices for Options and Upgrades and increase the final price of the home• Work as a liaison between real estate sales office and the construction department.• Work with various vendors and construction trades as related to new home builds. Marketing /Communications• Responsible for all internal and external communications • Draft listing descriptions• Coordinate Real estate photography and staging• Website Updates and Maintenance & Social Media Marketing • Management of “Coming Soon” listings online (Zillow.com)• Experience with CRM and continuous follow-up with leads • Networking with local, community-based business organizations (Vacaville Chamber of Commerce/ Solano County Farm Bureau/ Solano County Association of Realtors)• Conduct Competitive Market Analysis for new builds or renovations/flip properties.

Responsible for Group Sales & Events Team at Six Flags Discovery Kingdom & Hurricane Harbor ConcordGenerate Annual Goal of $5+ MillionHighly Proficient in Sales Force, Microsoft Teams

Overview: Develops and manage the strategic marketing plan and the accompanying annual marketing budget of $600K; direct the execution and development of the overall marketing plan, which is to be inclusive of media buying, key events, product and property promotions, digital media services, external resource management, etc. Act as an advisor to the venue leadership team on marketing related opportunities and concerns; Paid Media / AdvertisingManage relationships with appropriate external resources and agency partners to effectively execute media, advertising and marketing-related strategiesCreativeResponsible for providing the overall strategic and creative direction for the overall brand and all applicable products and servicesAdvocate for the brand standards and work with the design team to adhere to our guidelinesHospitality & Guest ExperienceCreate and execute programs that drive guests to the track including launching online tickets sales and manage limited-capacity re-opening post Covid-19 pandemic. Develops plans to bring guests to the venue to increase foot traffic, educate guests on wagering, and creates strategies to increase betting handle (amount wagered on site).*Generated $250K in online ticket revenue from April 17 2021- October 22, 2021 (does not include ancillary revenue from F&B, wagering, programs, etc.) Event MarketingDrives overall event management and activation projectsOversees the execution of all marketing activities with the support of the on-site marketing team; participates in major events or catering functions occurring on the property as needed. Digital Marketing/ WebsiteMaintain and grow customer database. Doubled the customer e-mail database from 12K to more than 32K in 12 month period and segmented based on interests/demographics. Resulted in an average 20-30% Open Rate and a 2-4% Click Thru Rate.Increased website visitors from under 20K monthly to 80K in a 30 day period.

Work on behalf of the Solano County Farm Bureau to help the 100-year old organization with  marketing, member communications, technology and brand awareness in order to attract new members. Work closely with SCFB Executive Director and the Board of Directors & Executive Team.Tasks include:redesign the website, revamp all internal and external communications, creating and growing their social media, developing a marketing plan and working in the community to attract new members into the grass-roots organization. The Solano County Farm Bureau, part of the California Farm Bureau Federation, was established in 1919 to protect and promote family farmers, ranchers and the agricultural community. It is open for membership to any and all persons in Solano County who work in farming, agriculture or just simply support the farming community.

• Serve as a partner to the Regional Operating Executive, with a focus on driving financial success at portfolio of properties through sales & marketing efforts. • Recruiting, onboarding and coaching of a sales team, ensuring execution of property marketing plans and the achievement toward meeting or exceeding sales goals• Work with GMs and other property personnel to achieve other marketing and sales goals • Support and guide the development of comprehensive annual business/marketing plans to help build sound annual property operating budgets.• Conduct monthly revenue calls to review Monthly PACE Reports, Monthly Sales & Marketing Reports. • Provide guidance and strategic input for the development and execution of properties’ sales and marketing tactics including:o Banquet and catering marketing and sales, tournament sales, rebooking strategies, lead-generation, outbound sales effortso Loyalty and annual membership programso Digital Marketing including website, database marketing, SEO, paid search, display advertising, social media strategies and Google Analytics. o Community outreach strategies and Brand Management o Support revenue management best practices o Public relations strategies that include press releases, course ranking submissions facility awards and VIP events• Ensure properties are gathering customer insights via customer surveys and conduct action plans• Development and rollout corporate best practice guides• Support business development efforts as needed (e.g. competitive intelligence, preparing presentations, attending NBD meetings with prospective clients)• Property on-boarding efforts including but not limited to market research, drafting first comprehensive property marketing plan, rebranding, brand development• Experience with Tee Sheet, POS, Website and other industry-specific software (Jonas, ClubEssentials, MembersFirst, IBS, CyberGolf, Quick18, EZLinks, GolfNow, GolfBook, Reserve Catering, SalesForce & Micros)

Responsible for all Membership Marketing, including coordination of all communications and publications (internal & external), website, strategic development, design, branding and analytical reporting. Develops and implements programs, projects and activities designed to promote and increase Golf/Social members.Create & execute an aggressive marketing plan to promote the services, facilities and benefits of Club membership to those interested within the community. Analyze the Club’s position and industry trends to make appropriate recommendations to the General Manager/COO. Other Tasks include:•Leads the creative team in the production of membership information for direct mail, internal distribution, website content and publications.•Develops, plans and implements strategies, both short and long range, to meet Club membership goals.•Develops and manages the marketing/membership operating budget.•Develops concepts for marketing communication projects and makes recommendations that are in the best interest of promoting the Club.•Establishes and maintains a consistent Club brand image.•Assists with the production and distribution of a wide variety of reports, produces sales and other membership reports as requested.•Identifies which markets should be canvassed for qualified prospective members.•Conducts tours of the Club for prospective member, media personnel and others as needed.•Researches the need for on-going promotions regarding demographics and market segmentation data.•Ensures pertinent, timely and accurate information is presented to the membership.•Plans and oversees advertising and promotion activities that support the overall marketing plan and strategies of the Club.•Establishes and maintains relationships with industry influencers and key strategic partners.•Acts as the PR Specialist in promoting the Club both internally and externally.

• Responsible for room, banquet, catering, and room rental revenue, yield strategies, implementation and accountable to a market performance and meeting budgets/forecasts • Meet or Exceed Annual Sales Goal of $600,000 for specified group segment.• Highest Booking Quarter: $346,574 Room Revenue + $66,650 Guaranteed F&B Minimum = $413,224 Q1 2014• The development and solicitation of business to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel.• Implement Crowne Plaza and IHG’s brand strategies and applicable PHP brand initiatives in all aspects of the sales process and focus on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives.• Evaluate and execute Monthly and Ongoing Marketing Plan tactical. Prepare and submit Weekly Reports outlining sales activities and log into Delphi.• Evaluate the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations. • Plan and execute Catering Fam Trip for Top 20 industry planners in Southern California.• Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel's market position. • Assist in day-to-day Maintenance of digital marketing efforts including e-blasts, website update, and hotel’s overall social media strategy to maximize awareness.• Researches competitor's sales team strategies to identify SWOT and ways to grow occupancy and RevPAR and increase market share. • Participate and work in Conjunction with Local CVBs and lodging associations to increase awareness of hotel including co-op advertising and tradeshows. Specialize in Military, Government & Association groups.

Increase catering/private events revenue by following Sales Standards / Expectations, including: executing outbound sales call requirements (5 outbound Cold Call contacts per day and 5 Follow-Up phone calls per day and 1 networking event per month) to drive awareness. Creating and implementing lead generation strategies, identifying and pursuing target markets by monitoring club and community demographics; utilizing contact database daily to build and maintain prospects, track leads and accurately report all sales metrics; networking with members, guests and the community to maximize leads and referrals; maintaining relationships with previous event hosts and members (if applicable); synergize with fellow sales team members and maximize customer potential.Manage event administrative requirements and logistics by developing and adhering to Sage (CRM) contracts/confirmation agreements; communicating requirements in advance to appropriate departments or outside vendors and following up to ensure that corporate standards of quality and service are met; maintaining a close working relationship with event host; meeting and greeting organizer at event (if applicable); following up with event hosts to ensure satisfaction and maximize referralsMaintain communication with management by participating in the Weekly Sales Meeting and providing weekly and monthly status reports including PACE, Activity Reports, Task List, Pipeline and others as requested.Plan & Execute prospecting events such as open houses. Coordinate with preferred vendors.Promote club event bookings to the local community by attending member functions, monthly Chamber of Commerce meetings, trade association meetings and trade shows.

• Develop and implement sales, marketing and public relations plans and strategies which serve to increase rounds played, promote a positive Company image, and maximize revenues according to overall fiscal and operational budgeted goals. • Work with the corporate marketing department and/or outside agencies to create appropriate and consistent advertising and sales material/messages consistent with the overall branding strategy. • Build and strengthen relationships with local media, hotels, convention contacts, golf associations, civic organizations, etc. to promote group outings, special events, stay and play packages and tournament play. • Lead the group sales effort at the facilities targeting corporate, charity, and traveling golf groups. Develop and organize group outings, special events and tournaments and manage communication between departments to help ensure coordination of activities. • Manage and maintain the facility website, electronic newsletters, social media portals and support the creation, maintenance and growth of the customer database. • Review and analyze internal and external market information, which reflects customer purchase, usage, and satisfaction with Company products and services. Monitor and track results of marketing and sales efforts, analyze budget variances and recommend revised action plans to achieve budgeted goals. • Conduct periodic market research to provide information essential for revising current programs, which enhance the facility’s competitiveness in the marketplace. • Assure the efficient and timely submission of all required operational, financial, budgetary and related marketing and sales reports as required by course management and the Regional Sales & Marketing Director. • Ensure the implementation of the KemperSports Outing Sales & Service Best Practices Guide, Logo Guide, Website, Search Engine Optimization and Email Marketing Guides.

Lead the creative rebranding team that consisted of the CEO, CFO and VP/Director of Development, VP of OperationsPublic Relations PlanNew company name, colors, logo, tagline, and updated mission.Research of brand "stickiness" with key stakeholders.Comprehensive Brand GuideBrand Guide Training for staff of 500+ (in person or video conferencing). Brand Guide Training Video.Written Marketing Materials with new name: Newsletter, Marketing Kit including Folder, Inserts, brochures and website.Internal/External Launch in all 5 counties.Complete re-write of all organizations marketing materials:Professional photo shoot with 16 people we served (with mental, physical or psychiatric disabilities) to use in new brand material.Writen content and managed design process of:16-page bi-annual NewsletterConstant Contact Email BlastsMarketing Kit including Folder, Inserts, and Brochure.Website Content including Static WebPage, and integration of online donations w/ PayPal, (HTML, CSS coding experience)Maintained 65+ media hits in Southern California media market. Media hits included: LA Times,Los Angeles Daily,Pacific Coast Business Times, San Luis Obispo Tribune, Santa Barbara NewsPress,Ventura County Star and other local and regional print, broadcast (Radio/TV) and online outlets. When Santa Barbara County threatened to eliminate funding for community based organizations providing services to the mentally ill, Our organization partnered with 12 other organizations and created ALL for Community Mental Health (ALL4CMH)Main PR contact for ALL4CMH crisis communication:Press ReleaseMedia AdvisoriesPress Conference with coverage by most regional media outlets including broadcast stations KEYT, KSBY, and Telemundo.Organized Media Relations and scheduled press interviewsTrained public speakers with message points and bridging and blocking techniques.Campaign resulted in 40+ crisis communication hits.

Lead Dental Assistant for Family-Owned and Operated Practice. Earned Dental Assisting Certification & X-Ray License. •Prepares patient for dental treatment by welcoming, comforting, seating, and draping patient.•Prepares treatment room for patient by following prescribed procedures and protocols.•Provides information to patients and employees by answering questions and requests.•Provides instrumentation by sterilizing and delivering instruments to treatment area; positioning instruments for dentist's access; suctioning; passing instruments.•Provides materials by selecting, mixing, and placing materials on instruments and in the patient's mouth.•Provides diagnostic information by exposing and developing radiographic studies; pouring, trimming, and polishing study casts.•Maintains patient appearance and ability to masticate by fabricating temporary restorations; cleaning and polishing removable appliances.•Helps dentist manage dental and medical emergencies by maintaining cpr certification, emergency drug and oxygen supply, and emergency telephone directory.•Educates patients by giving oral hygiene, plaque control, and postoperative instructions.•Documents dental care services by charting in patient records.•Maintains patient confidence and protects operations by keeping information confidential.•Maintains safe and clean working environment by complying with procedures, rules, and regulations.•Protects patients and employees by adhering to infection-control policies and protocols.•Ensures operation of dental equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.•Maintains dental supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.

Family owned and operated practice. Perform office and laboratory duties and provide different types of patient care. Knowledge and hands-on experience of most dental procedures, codes and insurance billing. Provided both front office and back office support. Assist dental hygienists in room and tray set-upAssist lead dental assistant in various dental procedures.