Country Manager's Executive Assistant Assistant with management of agendas/outlook, meetings organization, meeting rooms booking, flights/hotels reservation.

Introduction of visitors to the exhibition, a reference point for information, personal data collection visitors and public relations.

Generating new business development opportunities and market analysis. European companies interested in commercializing research. Preparation of master plan for collaboration. Business planning and research agents and / or distributors. Processing preliminary budget and control costs. Start-up pilot projects.

Assistant Management 10 team people. Assistant medical team with managing agendas, organizing meetings, meeting rooms , reservations flights / hotels / transfers.

Handling Italian, foreign Customers and Distributors portfolio. Customer master, forecast, acceptance and fulfillment orders, returns and claims.Monitoring inventory warehouse, shipping, couriers. Documentation for customs clearance, "accise" and registers. First debt collection.Coordination with Sales and supply chain departments across Europe (planning, logistic and credit) on a daily basis.

Italian Customers' calls; daily contact with Italian and foreign Customers and Distributors.Coordination with Sales and other supply chain departments across Europe and USA (planning, logistic and credit) on a daily basis. Following company procedures under the guiding principles of quality management and effective teamwork in order to assure on time deliveries and to solve issues under a constant customer satisfaction approach. Handling of Customer portfolio: forecast, quotations and orders.Main focus on:● Be the first contact and serve as the focal point for the Customers;● Regular mediation between Customers and company policy;● Keep contacts with forwarders check of shipping documents (CMR, Bill of Lading, T2L, T1);● Back-office activities – shipments, returns, delays and any issue affecting orders;● Forecast, coordination with planning;● Submit price to Customers maintaining follow up;● Invoicing, credit/debit notes;● Check Customers payment situation and act to recover the overdue when necessary;● Maintain business knowledge attending Sales/Business Meeting when requested;● Visit Customers, Distributors, trade fairs;● Sales support also for development and implementation of sales project;● Support to Italian Distributor during Trade Fair exhibition;● Act as relief when Colleagues are absent;● Contribute to the training of new Employees.

Customer Care Department pharmaceutical field.Responsible for order fulfillment process, in constant contact with sales, warehouse, logistic and pharmacies.

Handling Customers’ overdue giving instructions to Lawyers in order to recover the goods and/or the overdue. Formerly Legal Manager’s Assistant.

Managing and Financial Director’s Secretary with previous experience at the Bank Office making accounting/cash records and checking Banks statement of account, keeping contacts with operative branches of the Company