Nadia Redza Email & Phone Number

Columbus, OH, US

Chicago, Illinois, United States

Chicago, Illinois, United States

• Supported coverage of the world's largest banks, wealth/asset management firms and hedge funds that are included in the Americas Strategic Accounts book of business and are worth over GBP 2 billion
• Team effectiveness - enabled the team to accomplish their goals with efficiency and high quality through identifying areas of opportunity, designing scalable solutions, and creating and implementing new operational.
• Operating rhythm - kept the team focused and on-strategy by ensuring Strategic Accounts representation at the Company level, running bi-annual Account Reviews, managing pipeline and forecasting opportunities, and.
• Built Salesforce dashboards to understand the drivers of sales and account management performance compared to revenue goals and develop actionable insights to the senior leadership team
• Collaborated with the team to understand book of business trends, macroeconomic challenges and identify market opportunities
• Analyzed data to drive analysis and actionable recommendations to shape business development initiative design, operations and strategy

Chicago, Illinois, United States

• Part of the Strategy, Operational Excellence and Resolutions team
• Effective challenged resolution and business area controls design through control-design advisory in specific areas, such as overall loan denials process and telephony vendor challenges, to improve process and.
• Collaborated with internal stakeholders/business owners to drive and implement corrective action resolutions and issue resolution
• Created data visualization dashboards on key metrics for the Issues Management team, Compliance Risk Management team, and the Bank Partnerships team and presented monthly findings and analysis to senior leadership

• Elected one of the Vice Presidents for the UChicago Women's Athletic Association Executive Board 2019-2020

Chicago, Illinois

• Worked at the University of Chicago Swim School as a swim instructor in order to generate revenue for the varsity swim team budget
• Managed various age groups from 3 years old to 50 years old
• Taught young children swimming skills, helped them develop good stroke technique, and performed monthly evaluations by reporting the students' progress to parents
• Taught older adults basic swimming skills and organised extra lessons with them when requested to do so

Chicago, Illinois

ECON 10200 Principles of Macroeconomics

Chicago, Illinois

• Discovered, led, and resolved business issues regarding OppLoans’ Temporary Hardship Program and the Servicemember Civil Relief Act that had compliance, operational, and consumer implications and risks
• Authored two monitoring specs, that are currently live and operating within the company, to monitor for loan accounts that fail specific automation processes and test for effectiveness of the current control.
• Owned and performed three daily remediation processes that involved extensive Salesforce knowledge, remediating over 1000 accounts, and collaboration with different areas of the business such as the technology.

Chicago, Illinois, United States

• Worked primarily in the customer service and support division, kept in contact with current customers and ensured that they are up to date with all Swimmingly developments and upgrades
• Conducted weekly testing of the internal database and Swimmingly app to detect bugs and improvements
• Performed industry research on potential customers in the Southern/Western regions and acquainted them with the Swimmingly App

Chicago, Illinois

• Elected the Special Events Chair for the UChicago Women's Athletic Association Executive Board 2019-2020
• Attended weekly meetings and collaborate with other members to promote women’s athletics within the student body
• Chaired and assisted events large events organized by WAA such as Slam Dunk Fundraiser
• Assisted and collaborated with other board members with smaller events such as National Student Athlete Day, Staff Appreciation, and Wellness Workshops
• Planned new event initiatives and Special Olympics Programming such as Special Olympics Field Day

Kuala Lumpur, Malaysia

• Worked with a client team of 10 people on their transformation process to a new and updated model of Software Asset Management (SAM) within the company
• Developed biweekly team reports and monthly newsletters, highlighting the team’s progress to the global company and their diversity & inclusion and safety initiatives within the office space
• Aggregated and analyzed a wide range of software and publishers in order to build a knowledge base for use within the client’s IT4IT Marketplace
• Managed all research and draft submissions in the BP Empowered People Challenge, an internal office project designed to feature the team’s progress and incorporation of the company’s mission and values through creative.

Kuala Lumpur, Malaysia

I have been a part of the Malaysian National Swim Team since 2013 and was named the National Junior Captain of the Malaysian National Swim Team in 2017.As a national swimmer, I have attended many international-level swimming competitions such as the FINA World Cup, FINA World Junior Championships, Commonwealth Games, Commonwealth Youth Games, Asian Youth.

Chicago

• Consulted and conducted data analysis for Plan4Success, a Chicago nonprofit, on increasing student retention, expanding their operations, and attracting new students
• Conducted research on peer organizations similar to Plan4Success to develop strategies/frameworks for future implementation
• Evaluated current status and performance of the organization and devise recommendations about strategic program expansions
• Created mechanisms to track future student engagement and maintain close relations with current and new students

Chicago, Illinois

• Elected the Publicity Chairwoman of the UChicago Women's Athletic Association Executive Board 2018-2019
• Attended weekly meetings and collaborate with other members to promote women’s athletics within the student body
• Coordinated service and fundraising events such as Athlete Prom Fundraiser, Slam Dunk Special Olympics and Staff Appreciation
• Communicated with other WAA members with regards to attendance and commitment to the association
• Ensured that each WAA member is attending biweekly meetings so that a high standard of attendance is maintained

Kuala Lumpur, Malaysia

• Coached over 80 swimmers at swim practices and liaised with the head of human resources to coordinate all training sessions
• Tasked with organizing weekly swim and dry-land training programs to guide the swimmers in improving swimming speed and technique
• Taught young children, aged 3 and 4, to overcome their fear of water and basic swimming skills within one month of lessons

Kuala Lumpur, Malaysia

• Worked closely with partners and senior associates of the firm who practice law in the areas of banking & finance, mergers & acquisitions, corporate, and dispute resolution
• Assisted associates with legal research regarding company law, contract law, and data privacy policies
• Drafted various court documents and tabulated invoices at senior associate’s request for use in cases
• Attended several hearings at the Federal Court of Malaysia and the Kuala Lumpur High Court

Bachelor Of Arts - Ba, Economics With Specialization In Business Economics

Activities and Societies: Women's Varsity Swimming and Diving Team, Alpha Kappa Psi Fraternity, Women's Athletic Association Executive.

High School Diploma

Activities and Societies: Varsity Women's Swimming Team, National Honor Society, National Society for High School ScholarsHonors.