Nadia Rossetti Email & Phone Number

Vancouver, British Columbia, Canada

Burnaby

• Manage 400+ accounts throughout various locations within the Lower Mainland.• Manage accounts with yearly sales from $5,000 to $2 million per year.• Experience with a wide variety of customers ranging from tourist attractions, hotels, cafes, bakeries, restaurants and grocery stores.• Create systems which enable systematic follow up to customer inquiries, sample feedback, and product implementation and success.• Confidence to ask for the sale and ensure follow up for repeat purchase.• In person customer visit to foster partnership styles relationships to gain trust and help problem solve.• Engaged in developing strategic relationships with vendors to create a supportive network that facilitates successful sales outcomes.• Gather information on competing products, provide suitable alternatives which meet customer criteria for price, quality, availability and functionality.• Keen interest to learn systems which increase effectiveness and efficiency of the sales process.• Constant analysis of key accounts to ensure there are no missed sales due to low reorder rate• Ability to work alone and within a team.• Skilled in coaching and empowering team members to boost productivity and contribute to organizational success. • Active participant in sales meetings, company and customer events.

Langley & Vancouver

- Meet and exceed set sales targets and plans- Develop, implement and maximize an efficient and effective retail plan- Effective utilization of all listed products and secure additional display points- Proactively provide information and regular feedback to upper management on retail successes, challenges, and opportunities- Establish and maintain strong business relationships with suppliers - Ensure all products are handled, packaged and displayed properly, according to Buy-Low Foods Bakery Department guidelines- Ensure all equipment is repaired/replaced as required- Ensure cleanliness of displays, fixtures and equipment within the department- Ensure paperwork, data collection and processes are completed in an accurate and timely manner- Prepare reports regarding sales volumes, merchandising and personnel matters- Resolve problems that arise, such as customer complaints and supply shortages- Supervisory responsibilities duties such as hiring, training, and coaching- Managerial responsibilities duties such as scheduling and inventory processing- Development and enforcement of quality control standards- Creating and enforcing department procedures

Langley

(The bakery and deli manager position, while encompassing all the managerial duties of the bakery department (see above), also required much of the same managerial duties for the deli department.)-Special attention was required in order to manager two separate departments with different programs and staffing requirements

Burnaby

- Full charge processing of all accounts receivable and payable- Managed all office and material supply expense accounts- Payroll processing for 125+ employees- Administrated pension and group medical, life, disability and worker's compensation insurance plans- Responsible for all general human resources tasks- Government remittances and month/year-end financial reports- Established customer credit lines and set-up credit accounts with vendors- Prepared job costing reports- Reconciled bank balances; record general journal entries

Port Coquitlam & Maple Ridge

- Responsible for all creative and decorative duties- Training and management of cake and pastry employees

Diploma, Business Management - Business Administration, Gpa 3.83

Accounting

Completed Accounting I & II, Financial Accounting I & II and Cost Accounting I

Diploma, Business Adminstration

Certificate, Baking & Pastry Arts

High School