Nadia Smith

Nadia Smith Email and Phone Number

Executive Leader I Technology & Data I Operational Optimisation I Delivery Execution @ Australia Post
Nadia Smith's Location
Melbourne, Victoria, Australia, Australia
Nadia Smith's Contact Details

Nadia Smith personal email

n/a

Nadia Smith phone numbers

About Nadia Smith

A versatile executive leader of data and software engineering delivery teams in the digital innovation sector. Thriving in dynamic contexts by understanding and solving complex customer problems, creating efficiencies through process & system improvements and prioritising to deliver value-add solutions to the business and diverse customers. Proven program management & project execution track record, whilst leveraging expertise in business development and customer relationship management to ensure stakeholder outcomes are realised. Recognised for developing and implementing strategic direction/ alignment, business process excellence, effective communication and engaged change management. Delivery of bespoke, sustainable and scalable outcomes using Agile practices and IT delivery frameworks to achieve organisation strategic goals, while forming and maturing procedures for key risk mitigation.

Nadia Smith's Current Company Details
Australia Post

Australia Post

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Executive Leader I Technology & Data I Operational Optimisation I Delivery Execution
Nadia Smith Work Experience Details
  • Australia Post
    Head Of Epmo Operations
    Australia Post Sep 2024 - Present
    Melbourne, Victoria, Au
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  • Transfit Australia
    Principal Consultant Technology Systems & Data
    Transfit Australia Apr 2023 - Aug 2024
    Melbourne, Victoria, Au
    Various Contracts: Including Service Stream (specializing in the design, construction, operation and maintenance of critical assets) to conduct a Systems and Process Optimization initiative working with Telecommunications GMs and their teams, identifying opportunities for automation, streamlined processes and cost efficiencies. In parallel conducted new platform system due diligence, vendor management and business case development.
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  • Nab
    Head Of Platform Engineering: Ml, Ai & Reporting
    Nab Apr 2022 - Feb 2023
    Melbourne, Victoria, Au
    Data readiness and platform engineering capability to enable AI and machine learning. Led a team of 200+, developed new department structure (legacy, current state and new platform included), new processes created, strategic direction established, cost savings and cultural transformation.
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  • Nab
    Head Of Platform Engineering - Platform Project Management, Migration & Decommission
    Nab Aug 2021 - Apr 2022
    Melbourne, Victoria, Au
    Developed platform product management across all NAB Data Platforms, enabling prioritisation, engaged customer experience and streamlined delivery execution. Implemented upfront analysis and data driven decision making for new initiatives and re-prioritisation of in-flight delivery, migration and decommission to save costs and maximise delivery for value. Produced new strategy & structure for Service Delivery. Implemented automated ITIL executive reporting via ServiceNow, enabling risk awareness and mitigation, improved customer feedback and enhanced workforce planning.
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  • Nab
    Head Of Data Governance & Controls Platform Engineering
    Nab Jun 2020 - Aug 2021
    Melbourne, Victoria, Au
    Acting as the chief operational officer across all Data Platforms. Responsible for governance of the engineering delivery IT operations. Driving risk mitigation and quality, defining, managing standards, guidelines, and processes. Developing team capabilities while promoting a customer focused, value outcome culture. Leading large scale delivery projects. Understanding root cause of inefficient delivery, and mitigating with standardisation, process improvement and capability uplift for scalability. Workforce planning including overseeing departmental restructures. Vendor management including implementing measures for cost control. Financial management ensuring decisions are fiscally sound and responsible. Establishing a strong engineering and operational practice, with a culture of risk awareness and delivering complete solutions celebrated by our customers.
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  • Coles
    Delivery Manager: Digital Governance Portfolio - Risk & Compliance, Safety, Insurance And Legal
    Coles Apr 2019 - Mar 2020
    Melbourne, Vic, Au
    Digitizing processes and systems for the Enterprise Digital Governance Portfolio, including Risk & Compliance, Safety, Health & Wellness, Insurance and Legal. Program management, strategic alignment, stakeholder management, business case development, business analysis, customer journey mapping, data driven decision making, project management, process and gap analysis, customer driven design and development, lean & agile delivery. Custom development and corporate system implementation. Creating efficiencies, enabling pace of change, value driven delivery and reduce costs.
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  • Sportsbet.Com.Au
    Head Of Service Delivery
    Sportsbet.Com.Au Apr 2016 - Jul 2018
    Melbourne, Vic, Au
    Established a customer focused, data driven, accountable new Department, with full responsibility for technology related services within Sportsbet. Responsibilities include; Digital Workplace (end user computing/ workplace technology), Incident Management, Change and Release Management, System Availability, Monitoring & Alerting, Risk Management & Compliance, Governance and Reporting. While promoting an Agile environment and developing a DevOps culture.Core functions; leading within operational and strategic environments. Strategy development and execution, budget ownership, risk management and compliance, delivering the right structure for success and providing career development opportunities. Recruitment that aligned with the organisation's values and goals, promoting and encouraging innovation, actively endorsing and implementing change for continual improvement. Consistent open and honest communication to provide transparency, alignment, trust and passion to deliver for ourselves, our customers and our company.
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  • Sportsbet.Com.Au
    Head Of Quality Assurance
    Sportsbet.Com.Au Apr 2016 - Aug 2016
    Melbourne, Vic, Au
    Managing and leading the Quality Assurance Department through a transformation period. Driving continual improvement across the Practice. Key focus areas included: strategic direction and operating model for the Practice, budget management and forecasting, people development and engagement, recruitment & on-boarding, resourcing, tooling, workflow and process development, uplift of Test Automation capability across the team, evolution of our Agile journey, effective change management and communications.
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  • Sportsbet.Com.Au
    Software Development Manager
    Sportsbet.Com.Au Oct 2014 - Apr 2016
    Melbourne, Vic, Au
    Developing and leading a high performing team of Software Developers and Engineers. Enabling technical talent to focus on technical tasks by providing fit-for-purpose appropriate development tooling, empowering process, support and encouragement.Balance resource supply and demand, capacity and capability management.A strong focus on the delivery stage of the E2E process, to design, develop, test and package for deployment our products & features. Influencing the continual improvement of the agile E2E approach to create efficiencies and streamline delivery. Particular focus on the well-being of the delivery team and enabling success.The technical conduit to the Acquisition, Retention and Marketing teams to understand and efficiently deliver their feature initiatives, via process development and ongoing evolution, consulting and communication. Driving community engagement via the attendance and hosting of meet-up events for learning, knowledge share and networking with others in our industry.
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  • Cliftons
    Account & Business Development Manager
    Cliftons Apr 2013 - Oct 2014
    Sydney, Nsw, Au
    Understanding our clients Software, HR, People & Culture and Learning & Development training programs to assist in ensuring delivery environments that are conducive to effective learning. Enabling your well invested funds in the new software and soft skills programs to be delivered, understood, adopted and embraced by staff & clients to provide excellent ROI. Cliftons total event solutions provide flexible event spaces for computer training, meetings, seminars, conferences, exams, exhibitions, video conferences and functions, along with service excellence and the latest technology.
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  • Vermilion Management Pty Ltd
    Director
    Vermilion Management Pty Ltd Mar 2012 - Jun 2014
    Sports Management, Player Management, Lifestyle Management, Brand Management, Contract Negotiation, Legal Solutions, Financial Planning.Vermilion Management is a lifestyle and sports management company dedicated to helping elite athletes, sports industry professionals, sports administrators and clubs attain success on and off the field.Our lifestyle management, brand management, contract negotiation, legal solutions and financial planning services are flexibly defined to adapt to client's unique needs. Whether you are looking for someone who can represent you in contract negotiations with a sports club, develop a personal brand, seek promotional or sponsorship opportunities, help relocate you within Australia or overseas, or even buy a gift for someone special, Vermilion Management and our partners will assist with every detail.
  • Readify Pty Ltd
    State Manager, Vic & Tas
    Readify Pty Ltd Feb 2010 - Mar 2012
    Docklands, Victoria, Au
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  • Readify Pty Ltd
    Account Manager, Vic & Tas
    Readify Pty Ltd Mar 2008 - Feb 2010
    Docklands, Victoria, Au
    Readify is a technical readiness professional services firm offering technical development consulting (including assessment, planning, mentoring) and training exclusively around Microsoft enterprise and developer technologies. Our team includes many of the world's leading industry experts who continue to work directly with Microsoft in Australia and internationally.
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  • Cliftons
    Sales Manager, Victoria
    Cliftons Oct 2006 - Mar 2008
    Sydney, Nsw, Au
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  • Cliftons
    National Account Manager
    Cliftons Jun 2005 - Oct 2006
    Sydney, Nsw, Au
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Nadia Smith Skills

Management Account Management Business Development Team Leadership Sales Management Strategic Planning Business Strategy Contract Negotiation Coaching Training Professional Services Event Management Enterprise Software Key Account Management Solution Selling Budgets Marketing Communications Mentoring Forecasting Business Analysis Client Relationship Building Agile Methodologies Customer Experience Change Management Software Development Life Cycle It Service Management Consulting Project Management Itil Service Delivery Vendor Management Strategy Business Process Business Process Improvement Cloud Computing It Strategy Leadership Stakeholder Engagement Stakeholder Management Customer Engagement Cross Functional Team Leadership Digital Transformation Technology Enabled Business Transformation Devops Service Delivery Management It Asset Management Enterprise Asset Management Digital Innovation Integration Requirements Analysis Sales Negotiation Crm New Business Development Project Planning Sales Process Customer Service Social Networking Sports Management Athlete Representation Direct Sales Selling Cold Calling

Nadia Smith Education Details

  • Tulane University - A.B. Freeman School Of Business
    Tulane University - A.B. Freeman School Of Business
    And Related Support Services
  • Wainuiomata College
    Wainuiomata College

Frequently Asked Questions about Nadia Smith

What company does Nadia Smith work for?

Nadia Smith works for Australia Post

What is Nadia Smith's role at the current company?

Nadia Smith's current role is Executive Leader I Technology & Data I Operational Optimisation I Delivery Execution.

What is Nadia Smith's email address?

Nadia Smith's email address is na****@****.com.au

What is Nadia Smith's direct phone number?

Nadia Smith's direct phone number is 613863*****

What schools did Nadia Smith attend?

Nadia Smith attended Tulane University - A.b. Freeman School Of Business, Wainuiomata College.

What skills is Nadia Smith known for?

Nadia Smith has skills like Management, Account Management, Business Development, Team Leadership, Sales Management, Strategic Planning, Business Strategy, Contract Negotiation, Coaching, Training, Professional Services, Event Management.

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