Nadia Scott Email and Phone Number

Achieved off-cycle promotion to people manager to lead the high performing global reporting & insights team of 7 worldwide analysts, and a team of 12 vendors to deliver analytics products, services and new solutionsLead and develop team that consults with assigned GEO business units, identifying important data driven questions and initiatives to solve business problems, improve effectiveness, and identify opportunities for cost savings Managed the and launch of a new analytics product "ePulse" to provide key driver analysis at scale using advance statistical models Lead the end-to end migration of 120 Tableau dashboards to Power BI with 18 inhouse developers to reduced complexity and improve efficiency to result in over $300K in contract renewal savingsSpearhead strategic WW analytics projects to meet eCommerce transformation goals, manage various production teams, including the assignment of data enhancement requests to regional analysts, and reporting teams, track reporting requests to completion and reduce data discrepancies

• Lead a team of Geo analysts and managed various overseas production teams, triaging data requests to Geo analysts, and reporting teams, track and close out reporting requests to improve data quality• Supported all analytics asks for a global IT platform migration project “Flash”. Delegated and supervised pre/post-analysis for all AP, EMEA and LA eCommerce enabled countries, including the onboarding of a non-direct country to direct and integrated it’s reporting suites. • Facilitated all aspects of analytics support for NA Mobile Transformation testing and WW Mobile Transformation launch. Established resource bandwidth, requirement intake, and monitored ticket completion. • Led a cross-functional team of analysts, ETL engineers and developers to achieved Realtime Cyber 5 holiday reporting insights with a new Power BI mobile app, Power BI dashboard and Realtime data without any escalations. • Supported the Lenovo WW eCommerce Strategy and Operations team (COO Office) with global reporting insights by standardizing and automating manual or broken reporting tools and BMS restructuring to enhance efficiency.• Created key on-going global or regional communications, including departmental updates, quarterly and monthly business reviews, and newsletter for stakeholders• Serve as a critical member of the global leadership team at Digital Insights and Analytics Solutions (DIAS), participating in strategic conversations and decisions with respect to budgeting, hiring, and strategic planning

I have been supporting Lenovo on several Advanced Analytics projects like Digital Marketing Analytics Dashboarding, Text Analytics (NLP) and Data Pipeline projects. Below is a list of tasks and outcomes achieved:Project managed the development and delivery of the first-ever Global Executive Digital Marketing Dashboard for Lenovo including 5 program-level dashboards such as Affiliate, SEM, Paid Social, Display, and Email to provide granular analytics measuring Lenovo’s worldwide Digital Marketing business performance Coordinated with Director-level business stakeholder and program strategists to gather requirements and designed a detailed project plan to road map stakeholders’ vision into milestone deliveries Conducted daily AGILE scrum calls with offshore Data Analysts, Data Engineers, ETL, and Tableau developers to ensure requirements were being met, track project progress using JIRA and remove impediments to complete tasksFacilitated change requests to deliver dashboards to stakeholder satisfactionCollaborated with various global internal cross-functional teams, external agencies and vendors proactively to enhance project delivery effortsManaged the project set-up of an inhouse python-based Natural Language Processing (NLP) pipeline in LUDP AI which facilitates text analytics to track customer sentiment and satisfaction. Coordinated with Python developer and ETL resources to restructure input data, audit and validate NLP engine outputs to ensure accuracy of NLP tool for production Facilitated the set-up of a flexible test environment to enable NLP code to run under 3 different modules. This solution enables the stakeholder to run quick tests to access the fit of NLP for different businesses within Lenovo and potentially produce full-fledged new ‘NLP as a service’ business projects. Managed the built and maintenance of data pipelines by gathering requirements, working with cross-functional teams to provide access to databases

Promoted to Senior Project Manager and handpicked by management to be the assistant team lead to distribute daily incoming projects among the functional team and resolve staffing shortages. Responsible for the efficient run of a team generating 4+ million in annual revenue. Provided technical and practical project management solutions to in-house and remote global team members located in the US (East and West Coast), Europe and Asia.Counsel client managers with regards to preparation of project quotations, advice on feasibility and scope, and utilize creative solutions to clients’ project needs while taking timelines and team resources into account.Manage and coordinate translation and localization of pharmaceutical and clinical research materials into global languages, including placement of project steps with internal and external vendors, budgeting, quality control and delivering up to 60 projects per month.Review >200 documents per month for accuracy and typography.

Spearheaded the translation of multiple global clinical research projects from English into European, Asian, African, North and South American languages.Developed and improved internal project management tools which are now being used across 3 functional teams.Identified and delivered solutions to management and cross functional teams in order to improve processes, efficiency and productivity.Created a series of style guides, manuals and other reference material to improve process and streamline work in order to standardize project processes and prevent quality issues for future projects.Recognized for outstanding work ethic and exceeding goals, and was hand selected by management to train new hires in Oxford, UK.

Played a key role in enhancing the internal resources of ICON Language Services to 100% by identifying, recruiting and approving new suppliers to strengthen resources to help meet internal urgent and potential future demand.Developed and administrated internal supplier database. Modified the database to make it more user friendly for 3 cross functional teams.Managed the translation of multiple global clinical research projects into English.Delivered an average of 25-30 projects per month to clients according to SOPs and consistently exceeded markup goals by 30%.

Raised awareness and social media presence by creating daily posts about to-date and current projects of non-profit that increased followers and lead to new donor leads.

Introduced and provided marketing strategies of social media networks unknown to the owner of Draupadi Publishing to promote the company, new releases and events more effectively that improved the company’s consumer-friendliness and image overallBuilt new and maintained positive relationships with new and existing clients by promoting and presenting new book releases (including at the Frankfurt Book Fair) that achieved a 100% success rate in closing sales contracts Initiated and created informative poster about published books and edited literary texts such as articles and essays, and converted manuscripts into Word documents accurately all in a confidential manner

Led 5 students extracurricular English class for one year tutoring, challenging and motivating diverse students by analyzing and solving grammatical and comprehension problems for foreign English learners that improved up to 1.5 letter grades within 3 months