Nadim Abedin

Nadim Abedin Email and Phone Number

Customer Service Expert | Experienced in B2B and B2C Sales | Working in Airlines and Aviation Industry | BBA Graduate @ Qatar Airways
doha, ad dawhah, qatar
Nadim Abedin's Location
Siliguri, West Bengal, India, India
About Nadim Abedin

Hi..Nadim here..I am a BBA Graduate by education and Customer Service Executive by profession.I am a Customer Services Agent with over a year of experience specializing in telephonic and email support, communication, client relations, operational support, and process improvement.Have successfully maintained a customer satisfaction rate of over 90 per cent and enhanced customer experience. Looking to utilize my potential to provide complete customer satisfaction in every interaction.I am also keen on learning different aspects of marketing and connecting with people who believe in putting out their learnings and experience for others to learn. My professional skills include customer service, customer acquisition, relationship management and Microsoft Office with strong customer service and sales skills.Let's connect so we learn, earn and grow here.

Nadim Abedin's Current Company Details
Qatar Airways

Qatar Airways

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Customer Service Expert | Experienced in B2B and B2C Sales | Working in Airlines and Aviation Industry | BBA Graduate
doha, ad dawhah, qatar
Website:
qatarairways.com
Employees:
24889
Nadim Abedin Work Experience Details
  • Qatar Airways
    Customer Services Agent
    Qatar Airways Sep 2023 - Present
    Ahmedabad, Gujarat, India
    As a Customer Contact Centre Agent I am dedicated to deliver exceptional customer service to Qatar Airways customers via phone.My key responsibilities includes but not limited to:- Responding to customer inquiries and resolve issues professionally.- Drive sales through upselling and cross-selling airline products and services.- Manage reservations, fare quotes, and ticketing processes.- Collaborate with team members to achieve top-notch customer satisfaction.- Support e-commerce, trade, and frequent flyer program activities.
    View
  • Flipkart
    Customer Service Associate
    Flipkart May 2022 - Aug 2023
    View
  • It Support Guy, Australia
    Marketing Executive
    It Support Guy, Australia Dec 2021 - May 2022
    Remote
    View
  • App And Website Pty Ltd
    Marketing Executive
    App And Website Pty Ltd Dec 2021 - May 2022
    View
  • Justdial
    Sales Executive
    Justdial Aug 2021 - Nov 2021
    Kolkata, West Bengal, India
    As an In-house Sales Executive at JustDial's B2B Segment, JD Mart I was responsible for:Connecting and engaging with pre generated leads via outbound calls.Reaching out to new customers and explaining to them the benefits of catalogue on JD.Preparing attractive Digital Catalogues with detailed specifications for clients.Develop in-depth knowledge of products and services to make suitable recommendations based on customer needs.
    View
  • Techno Developers Group
    Marketing Coordinator
    Techno Developers Group Aug 2018 - Aug 2020
    Siliguri, West Bengal, India
    As a Marketing Coordinator I was responsible to generate leads and make cold calls to prospect,while I also frequently have to make direct visits to prospects and leads. In the course of myemployment I made several successful conversion and build cordial relations with small and largebusiness in the North Bengal region.Also managed the company's social media handles and created content for the same.
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  • Pantaloons
    Salesperson
    Pantaloons Jan 2018 - Mar 2018
    Siliguri, West Bengal, India
    This internship was a part of my 3 year BBA degree course and was completed during the last semester with focus in Sales and Marketing.I also completed a project based on this internship, "Increasing sale contribution of Forever Glam by 5%" which was focused on retail sales and visual merchandising.
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Nadim Abedin Education Details

  • Iias School Of Management, Siliguri 338
    Iias School Of Management, Siliguri 338
    A

Frequently Asked Questions about Nadim Abedin

What company does Nadim Abedin work for?

Nadim Abedin works for Qatar Airways

What is Nadim Abedin's role at the current company?

Nadim Abedin's current role is Customer Service Expert | Experienced in B2B and B2C Sales | Working in Airlines and Aviation Industry | BBA Graduate.

What schools did Nadim Abedin attend?

Nadim Abedin attended Iias School Of Management, Siliguri 338.

Who are Nadim Abedin's colleagues?

Nadim Abedin's colleagues are Feras Altarbouch, Mayur Kalita, Kalia West, Nadiya Noorudeen, Pmp, Vivek Kapoor, Jnvs Lokeswar, Eransha Amit.

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