Heading the marketing department which is in charge of 6 brands which include 2 catering brands which cater to both Educational Institutions as well as corporate contracts. The remaining 4 brands include a deli/bakeries, themed restaurants, oriental restaurants. I am also the lead contact person to all Educational Institutions.

Public Relations- Communicate with in facility store key persons.- Solve problems with in facility stores issues.- Customer complains handling.- Communicate with internal customers and solve problems.- Communicate and handle all media relations.- Revise adverting and promo wording.- Revise and validate all mails and letters with outsiders.- Contact person between company and all potential business agreement.- Improve management and employees relation.- Prepare and publish newsletters and other company literature.- Prepare and implement all events and company PR. Activities
- Handle all social networks with company consultants.Other Duties- Team Leader for initializing a New Sub-brand- Created Uniform- In charge of branding- Created and integrated concept

- Trained staff in Standards and sequence of service- Evolved and implemented Service Standards and Techniques- Assisted in Sales & Marketing of the Cairo Kitchen Brand

- Responsible for Opening of New Restaurants- Over seeing day to day operations in the different branches- Over seeing training of staff in Standards and Sequence of Service- Liaison between Schools and Company- Organizing events- Creating and updating menus and prices - Preparing and maintaining yearly budget

- Opened of 2 New Restaurants- Over saw day to day operations- Over saw Maintence of equipment- Trained staff in Standards and Sequence of Service- Scheduling - Trained for quality of product- Prepared yearly budget- Collaborated with School, Student, and Parents in creating and developing a menu to suit the Student’s everyday needs.

Acted as Assistant Restaurant Manager

Acting Assistant Housekeeping Manager- Responsable for inventory and ordering- Shift Manager- Responsible with major in-house groups- In charge of payroll - Created, designed and implemented housekeeping techniques- Maintained labor & forecasting reports

Acted as Assistant Stewarding Manager- Responsable for inventory and ordering- Shift Manager- Responsible with major in-house groups- In charge of payroll- Assisted in ordering yearly F&B stocks- Created, designed and implemented stewarding techniques

Understood and practiced how standards are set and how train staff upon those standards

Service

Getting experience from different sectors of the Food and Beverage department including, Service, Kitchen and Stewarding.