Who is Nadine Smith? Overview
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Nadine Smith is listed as Business Analyst Quality Assurance at IQVIA, based in United States. AeroLeads shows a matched LinkedIn profile for Nadine Smith.
Nadine Smith previously worked as Training And Quality Manager at Iqvia and Instructional Designer at Undisclosed. Nadine Smith holds Financial Education, Insurance from Kaplan University.
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Email format at IQVIA
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IQVIA
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Profile bio
About Nadine Smith
Skilled Senior Manager and Operations Director with a proven track record in service-oriented sectors. Established multiple operations, overseeing strategic planning, project management, SOP development, and P&L/EBITDA management. Experienced in developing staff, enhancing the capabilities of diverse teams through creation of training programs and KPI analysis. Encourages a collaborative environment with advanced technical tools and effective communication.
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6 roles
Nadine Smith work experience
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Training And Quality Manager
Develops training modules, presentations, and resource materials based on client expectations of patient services, ensuring effective translation and facilitation for new client implementation. Improved overall quality metrics from 86.06% to 90.62% in 2023 by providing continuous leadership and enrichments including microlearnings and SAM Model engagements.Earned the prestigious IQVIA Impact Award in January 2023 and was nominated for Passion, Innovation, Growth, and Collaboration by ONE IQVIA in September 2023.
Instructional Designer
Established and launched a training and development program to support the growth of new client and remote agents.Achieved exceptional metrics by implementing a remote consultative program, along with consumer advocacy and compliance management initiatives.Conducted platform/campaign KPI analytics utilizing real-time qualitative feedback and enhancement tactics.
Mar 2021 - Feb 2022
Client & Guest Services Manager
Selected by Director of Operations to serve as Regional Trainer of Management Teams in guest experience focus.Developed and led employee incentive programs, increasing key performance indicators by 22%, overall.
Feb 2019 - Mar 2021
Director Of Operations
Morae Concessions Corp
Successfully launched start-up from one temporary food stand to four concepts employing over eighty.Procured two Allegheny County Parks F&B RIF bid contacts 2012 - 2015.
Mar 2012 - Feb 2019
Sales Account Manager
Nov 2008 - May 2012
3 education records
Nadine Smith education
Financial Education, Insurance
Entrepreneur Women'S Business Management
Honor Diploma, Business Administration And Management, General, Honor Student
Southeast High School
FAQ
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What company does Nadine Smith work for?
Nadine Smith works for IQVIA.
What is Nadine Smith's role at IQVIA?
Nadine Smith is listed as Business Analyst Quality Assurance at IQVIA.
Where is Nadine Smith based?
Nadine Smith is based in United States while working with IQVIA.
What companies has Nadine Smith worked for?
Nadine Smith has worked for Iqvia, Undisclosed, Red Lobster, Morae Concessions Corp, and State Farm.
How can I contact Nadine Smith?
You can use AeroLeads to view verified contact signals for Nadine Smith at IQVIA, including work email, phone, and LinkedIn data when available.
What schools did Nadine Smith attend?
Nadine Smith holds Financial Education, Insurance from Kaplan University.
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