Nadine J. Email and Phone Number

• Strategize with operations manager, supply chain, shop floor, and sales to facilitate overall repair and overhaul department operations to achieve customer satisfaction.• Coordinate and process incoming overhaul and repair orders while ensuring 100% on time delivery to customers.• Manage assigned accounts, while focusing on growing account business and develop planning / forecasting cycle.• Responsible for reporting weekly ship forecast for overhaul and repair sales.• Analyze monthly overhaul and repair gross margins report.• Facilitate and manage repair process of US Navy FADEC units, to ensure repairs are being completed to US Navy contract specifications.• Work closely with Defense Contract Management Agency to ensure US Navy FADEC units comply with contract requirements.• Participate in ACE Silver program to attain the highest level of performance and continuous improvement.• A member of the SAP implementation team as Super User, to migrate from the existing JD Edwards ERP system to SAP. Responsibilities include learning the applicable SAP modules; cleansing, validating and testing data, and training users.• Assist with implementation of Sales Force CRM, with relation to opportunity reports and customer database management.• Managed customer account export / credit holds.

Develop new and existing business through EMS supply and equipment distribution

Develop new and existing business through EMS supply and equipment distribution