Nadine C. Bendigo, B.Comm. Email & Phone Number

Downey, California, United States

- Diligently negotiate car prices and trade-in values, securing favorable outcomes for customers while maintaining an average of 15% above target profitability for the organization.- Proactively liaise with the finance department, crafting tailored financing and ownership solutions to facilitate $2M in sales annually, reflecting an in-depth understanding of individual client requirements.- Consistently follow up with past customers, utilizing refined interpersonal skills to enhance customer satisfaction levels, resulting in a 25%+ increase in repeat business and referrals.

- Tenaciously develop a prospective customer base, utilizing multifaceted marketing strategies such as referrals, cold calling, and networking, leading to an annual increase of 20%+ in new business.- Warmly provide top-notch customer service during client onboarding and management, efficiently handling tasks like appointment scheduling and insurance queries, contributing to an 85%+ client retention rate.- Insightfully identify and address new client insurance needs and financial situations, scheduling personalized meetings that have led to an increase in comprehensive coverage adoption.- Reliably assist policyholders during the insurance claim process, overseeing existing claims, resulting in a high claim resolution rate.- Meticulously manage both electronic and paper records, ensuring all contracting paperwork is up-to-date, thus boosting operational efficiency.

Waco, Texas, United States

- Successfully spearheaded the company's recertification audit conducted by BSI, demonstrating acute attention to detail and adherence to industry standards, resulting in a 100% compliance score.- Authoritatively led all quality-related programs, implementing stringent checks and balances, resulting in a significant reduction in product defects and a significant boost in customer satisfaction.- Regularly conducted comprehensive monthly OSHA safety program trainings, promoting a safe and efficient working environment, leading to a 30%+ decrease in workplace accidents and a safer work environment.

Metro Manila, National Capital Region, Philippines

- Strategically led a dynamic marketing team to design and implement effective marketing campaigns that increased product visibility, leading to a $1.5M increase in sales revenue.- Effectively managed key accounts, nurturing client relationships and consistently exceeding customer expectations, which resulted in retaining accounts worth over $2M annually.- Independently devised and executed innovative communication strategies, improving brand image and resulting in capturing an additional market share valued in a highly competitive environment.

Waco, Texas, United States

- Astutely managed a diverse caseload, applying robust problem-solving skills and a compassionate approach to facilitate over $500K in resources and services for clients during tenure.- Independently drove sales initiatives within a commission-based environment, successfully exceeding sales targets by 20%+ and contributing to a significant increase in company revenue.

Mcgregor, Texas, United States

- Excellently addressed and resolved an average of 100 customer issues per week, improving overall customer satisfaction levels by during my tenure.- Proactively managed a diverse portfolio of accounts, effectively reducing churn and contributing to an increase in customer lifetime value.