Technical Writer
Minsk, Belarus
I was responsible for developing and maintaining user and partner manuals and guides, proposing interactive tutorials, and optimizing existing documentation structure and design. Additionally, I created concise documentation for system administrators and developers, covering installation, updates, operation, and maintenance. Through conducting interviews with experts and stakeholders, analyzing recorded data, and designing graphics, I enhanced the overall quality of user and technical manuals. I contributed to internal communication policy development, translated technical and gaming documentation between Russian and English, and documented business processes for development operations and localization departments, including supporting diagrams and research. I contributed to localization efforts as part of localization team. Furthermore, I created requirements specifications for a release process automation system, including functional, non-functional, and user requirements, UI prototypes, and applicable rules. I mentored new employees in technical writing, business analysis, and process modeling, providing software training and recommending resources to improve writing skills.