Bonne Fire is an Atlanta-based healthtech community dedicated to fostering collaboration, innovation, and growth among industry professionals. We create an environment that connects passionate entrepreneurs, seasoned professionals, and forward-thinking investors to propel the future of healthcare.

- Serves as a key representative of the practice, regularly interacting with clients, industry influencers, and the market.- Assesses, recommends, designs, and implements efficient, effective, and innovative policy, funding, and technical approaches to accelerate client growth and impact of the client’s solution.- Interprets research, policy and market dynamics to develop effective go-to-market strategies, critical market access points and understand/overcome barriers to growth.- Informs and assists in the design and implementation of scalable and systematic approaches for go-to-market strategy, communication, and product development for Innsena.

- Developed and managed strategic relationships, including core data partnerships and broader strategic alliances.- Identified, assessed, and established partnerships that enhanced customer experience and drove growth.- Collaborated cross-functionally with internal teams to integrate partnerships and maximize their value.- Led in the negotiation and structuring of deals, ensuring alignment with Zus' vision and goals.- Oversaw the invoice process with finance and accounting teams, ensuring timely billing and payment.- Drove process improvements and system enhancements for partnership management.- Represented Zus at industry events and engaged in thought leadership activities to stay informed about industry trends.- Served as a key ambassador for Zus, forging new relationships, promoting our brand, and leveraging insights to inform our strategic partnership strategies.

• Built & fostered strategic relationships with peers at our highest touch/most complex Partner organizations• Provided partner performance metrics, integration gaps, & opportunities for improvement; created roadmap to address gaps• Scaled Partner education on basic functionality of all athena standard interfaces and suite of athenaNet products by leading the creation of trainings, collateral, documentation, & FAQs• Acted as a bridge, liaison, and escalation path between stakeholders at athena and the Partner to drive operational efficiencies and resolve issues in order to deliver on customer commitments, expectations & shared goals• Project managed the successful execution, implementation and adoption of key product, process, & service improvement projects and tracked ongoing impact of changes on performance metrics

-Lead meetings with national labs to review processes and client interface request funnel-Continuously explored ways to improve processes with labs to streamline and scale-Managed interface modifications with athena development team-Partnered with internal departments (e.g., sales, product implementation, account management, Client Support) to educate, understand needs, respond to questions and provide critical communication, coordinate execution and status updates regarding active program specific interface projects-Maintained consistent contact with key client stakeholders to ensure effective communication, timely decision making and appropriate escalation paths-Translated and aligned corporate vision and strategy into functional integration program

-Advanced troubleshooting of the medical software, Meditech Home Care-Corresponded with clients via telephone and email-Acted as the primary contact for clients-Processed requests for software enhancements and system modifications-Held regular conference calls with clients to discuss outstanding questions or concerns-Consulted on software design projects