Nadja Durovic

Nadja Durovic Email and Phone Number

Customer Experience Lead på SEB Kort @ SEB
stockholm, stockholm, sweden
Nadja Durovic's Location
Sweden, Sweden
Nadja Durovic's Contact Details

Nadja Durovic personal email

About Nadja Durovic

I´m insight driven, business oriented and highly engaged strategist who never stops learning. My ambition is to inspire, motivate, improve, influence and drive business forward with customer in focus. With curiosity and collaboration, I embrace change, constantly striving for cross- functional ways of working.

Nadja Durovic's Current Company Details
SEB

Seb

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Customer Experience Lead på SEB Kort
stockholm, stockholm, sweden
Website:
sebgroup.com
Employees:
16262
Nadja Durovic Work Experience Details
  • Seb
    Customer Experience Manager
    Seb Feb 2021 - Present
    Solna, Stockholms Län, Sverige
    I’ve had the opportunity to create the first UX design team at Seb Kort, a subsidiary of SEB Group. We are proudly supporting the division in the customer centric transformation through customer insights, product discovery and customer centric mindset.
  • Seb
    Customer Experience Lead
    Seb Dec 2019 - Jun 2024
    Solna, Stockholm County, Sweden
    Responsible for driving SEB Kort’s business to work more customer-centric. Creating customer centric culture and ensuring that stakeholders act on up to date customer insights and that these are well known and understood in the organisation. Help SEB Kort understand what the prioritized customer needs are and how that translates into the optimal service delivery.
  • Seb Kort
    Business Developer Digital Channels
    Seb Kort Jan 2018 - Dec 2019
    Solna, Stockholms Län, Sverige
    Responsible for developing corporate digital channel experience. Working closely with business managers, having full contractual responsibility for app vendor and project manager for new Eurocard.com website and new Eurocard Pro app. Acting head of Digital Channels team of approx. 8 business developers and channel specialists
  • Seb
    It Solution Manager Ecm
    Seb Feb 2015 - Dec 2018
    Stockholm, Sweden
    IT Strategist within Enterprise Content Management.
  • Seb
    It Solution Manager Hr
    Seb Dec 2012 - Jan 2017
  • Seb
    Head Of It Hr Delivery Management
    Seb Sep 2011 - Mar 2013
    Stockholm, Sweden
  • Seb
    Sdm -Service Delivery Manager
    Seb Jan 2010 - Nov 2011
    Sweden
  • Seb It
    Systemdeveloper
    Seb It Jan 2008 - Jan 2011

Nadja Durovic Skills

Human Resources Change Management Requirements Analysis Service Delivery Management Business Analysis Software Project Management It Management It Strategy Business Strategy Agile Methodologies Software Development Integration Outsourcing Scrum Itil Interpersonal Communication

Nadja Durovic Education Details

  • Semcon Education
    Semcon Education

Frequently Asked Questions about Nadja Durovic

What company does Nadja Durovic work for?

Nadja Durovic works for Seb

What is Nadja Durovic's role at the current company?

Nadja Durovic's current role is Customer Experience Lead på SEB Kort.

What is Nadja Durovic's email address?

Nadja Durovic's email address is na****@****ail.com

What is Nadja Durovic's direct phone number?

Nadja Durovic's direct phone number is +467716*****

What schools did Nadja Durovic attend?

Nadja Durovic attended Semcon Education.

What skills is Nadja Durovic known for?

Nadja Durovic has skills like Human Resources, Change Management, Requirements Analysis, Service Delivery, Management, Business Analysis, Software Project Management, It Management, It Strategy, Business Strategy, Agile Methodologies, Software Development.

Who are Nadja Durovic's colleagues?

Nadja Durovic's colleagues are Vilma Aleksejūnienė, Alf Apenitis, Beata M. Beringer, Lilita Maniga, Amarildo Filosofia, Anita Wanngren, Linnéa Kamilla Ugland.

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