Nadja Lukac Email & Phone Number

Oakville, On, Ca

During my time as a Study Team Support Intern at Roche, I was an integral member of a team committed to improving systems and processes for laboratory and study compliance. As part of my role, I evaluated documents and procedures, led the creation of audits, and reviewed processes to increase efficiency and resolution. By identifying areas for improvement and implementing system updates, I played a key role in significantly improving study compliance and documentation. Additionally, I led the creation and management of team gSites and gDrives, which streamlined communication and facilitated information-sharing among team members. My efforts in this area helped to improve collaboration and productivity, ultimately contributing to the success of our projects.Overall, my contributions as a Study Team Support member demonstrate my commitment to process improvement, quality control, and project management. Through my hard work and dedication, I added value to the team and gained valuable experience that will serve me well in my future career in Public Relations.

As an Intern in Quality and Compliance at Roche, my involvement was vital in assisting with product-related upkeep and carrying out tasks related to the Quality System. My responsibilities included assisting with health authority commitments, inspections, and discrepancy assessments. I worked closely with regulatory requirements and internal policies. Additionally, I contributed to regulatory excellence and drove efficiency by identifying opportunities for improvement, mitigating risks, and supporting continuous improvement efforts. Through this internship, I gained valuable experience in quality assurance, regulatory compliance, and project management.

I played a crucial role in enhancing the company's marketing strategies and increasing its online presence. By performing analysis of market research data from clients, I was able to provide insightful feedback to Marketing Specialists during weekly meetings. This feedback helped to refine and optimize the company's marketing campaigns, resulting in increased engagement and conversion rates.In addition, I engaged with customers through online activity on social media campaigns, which helped to build brand awareness and generate leads. By consistently monitoring and responding to customer comments and inquiries, I was able to provide exceptional customer service and cultivate positive relationships with customers.Overall, my contributions as an Assistant Office Manager/Promotional Representative were instrumental in driving the success of the company. My analytical skills, social media expertise, and dedication to customer satisfaction made me a valuable asset to the team.

Postgraduate Certificate, Public Relations And Corporate Communications

In this program, I developed a strong foundation in strategic communication, media relations, and stakeholder engagement. Through hands-on.

Honours Bachelor Of Arts - Ba, Sociology And Psychology & Mental Health

Through this program, I gained a deep understanding of how social and psychological factors intersect to shape individuals.