Resilient, persistent, perceptive, and a firm believer that trust-based relationships have the power to transform reality.With a Bachelor’s in Computer Science, a Postgraduate Degree in Social Program Management, and over 15 years of experience in IT and computer control projects, I bring a blend of technical expertise and social program knowledge. Certified in PMP, ITIL Foundations, MOF 4.0, and CCPM, I drive impactful results across large, complex, multi-country projects with diverse goals and limited resources, including in LATAM, EMEA, and APAC.Throughout my career, I’ve had the opportunity to work at Fortune 500 companies, including Amazon, Microsoft, and Oracle. This experience has allowed me to combine a strong technical foundation with Neuro-Linguistic Programming and principles-based negotiation skills, empowering me to lead cross-functional teams and bridge technical and socially driven initiatives.I’m passionate about service delivery, project management, process improvement, stakeholder engagement, and social impact.Beyond my professional life, I’m an avid photographer with a recognized portfolio, having won several awards. I also dedicate time to serving on non-profit boards of directors for HOA in my community, positively impacting thousands.Areas of expertise: Program/Project Management | Partner Management | Service Delivery Management | Customer Relationships | Business Development | Customer Success | Account Management | Scalable Product Solutions | Subscription Distribution Management | Launch Activities | Escalation Management | Process Improvement | Portfolio Management | Quality Product Launching | Public Relations | Digital Transformation | System Audits.
Listed skills include Itil, Project Management, It Service Management, Pmp, and 32 others.