Create regular reports and update internal databases.Manage phone calls and emails.Achieve monthly targets and KPIs.Assistsing customers in the selection of merchandise.Providing information about the product, materials, technology and functionality.

-Approaching customers and offering them advice on products to persuade them to buy. -Deal with complaints in a patient and helpful manner.-Provide information and other services, such as handling returns of merchandise.-Take and record orders and update customer information in databases.-Doing inventory and unload new products when needed.

-Assistsing customers in the selection of merchandise.-Providing information about the product, materials, technology and functionality. -Ensures Celio customer service standards by listening to customer's wants and needs. -Ensure customer satisfaction and provide professional customer support. -Acknowledging and resolving customer complaints.