Nadwa Rifai Email & Phone Number

Manhattan, New York, United States

• Reporting to Venue Operations Manager, manage all front-of-house and run-of-show operations, and serve as primary point of contact for all event staff. • Directly supervise all venue staff including Assistant Venue Managers, Line Managers, Theater Managers, and Rangers.• Oversee all activities and implementation of event procedures, while solving all guest and staff issues at assigned venues, and providing stellar customer service.

New York City Metropolitan Area

• Covered Security Council and General Assembly meetings at the UN.• Handled production, edited video, selected, fact-checked, wrote,and translated news content.• Rated and evaluated television programs prior to public release to comply with network’s guidelines.• Wrote synopsis and advised the control room to edit break-in and break-out materials.

New York City Metropolitan Area

• Performed voice-over and narration services for multilingual commercials, documentaries, public service campaigns, training series, marketing promotions, book recordings, and websites.• Recorded voice-over for: World Education Forum in the UN (https://youtu.be/ArWQqLEfmn0), media presentations to educate Syrian refugees arriving in Turkey on their rights and government rules, major commercials for Givenchy, training materials for Tiffany and Co.’s new hires, and presentations for Accenture’s employees. • Served as interpreter and supervised translation services.

New York, New York, United States

• Met sales goals and objectives regarding case load management and deliverables by contacting potential customers, identifying needs, closing the sale, and providing post-sales service. • Promoted awareness and use of products, services, and resources to the community to help fight the COVID pandemic.• Educated and informed the public regarding available city resources, such as facilities, shelter, food, medication, connections with medical care community, financial aid, mental health, etc.• Planned, organized, and delivered presentations and group events for cross-functional departments. • Created reports and analyzed data for upper management to identify opportunities for improvement.• Assisted distribution department to develop resources and materials to share with the community.• Onboarded and trained new hires. Assisted team to solve case management challenges.

Greater New York City Area

• Researched and prospected executive managers and owners of all businesses in NYC to secure professional space for conducting Census Bureau activities, such as holding management meetings, employee trainings, and recruiting. • Initiated, proposed, negotiated, and closed contracts with general managers and business owners. • Inspected rooms and other facilities to ensure compliance with government required guidelines. • Conducted direct community outreach through written communications and meeting presentations.• Organized and planned events to drive census recruitment goals in targeted communities.• Recruited public for census jobs from entry-level clerical to financial and supervisory roles.• Selected by management to present at public events promoting the Department of Commerce’s outreach goals.

Greater New York City Area

• Sold FDU’s Global Affairs Master’s program to international diplomats by prospecting and building relationships with NY City area consulates, embassies, United Nations Headquarters, and various international affairs events. • Effectively communicated program benefits to persuade potential enrollees to purchase a $30,000 program. • Assisted in preparation of lecture materials, organized student sessions and handled program communications.• Managed student application process in an effort to expedite new student onboarding for Dean of Global Affairs.

New York City Metropolitan Area

• Represented the Creed perfume line, and promoted and sold Creed products at Neiman Marcus.• Assisted sales teams to improve customer service and product knowledge.• Assisted vendors and management in coordination of new product launches.• Met monthly with upper management to reviewed product performance and sales metrics.• Exceeded sales quota by 35%.

New York City

• Exceeded target goals and increased the revenue stream.• Worked with clients identifying products that best suited their needs, ensured high customer service, and increased retention.

Master Of Administrative Science, Diplomacy And International Relations, Master Of Administrative Science Diplomacy And International Relations (Gpa3.97)

Activities and Societies: Member PAA The Global Honor Society for Public Affairs and Administration

Bachelor Of Fine Arts, Audio Video - Performing Arts, Theater/Video (Gpa 3.29)