● Collaborate and partner with product development specialists, buyers, suppliers and other stakeholders to deliver Our Brand products in accordance with the NPD framework, legislation, brand guidelines and CSR commitments within agreed timeframes● Ensure all Our Brand suppliers have appropriate risk assessments/audits and manage the outcomes to maintain supply● Respond to Our Brand customer complaints and work with suppliers to ensure complaints are investigated and appropriate… Show more ● Collaborate and partner with product development specialists, buyers, suppliers and other stakeholders to deliver Our Brand products in accordance with the NPD framework, legislation, brand guidelines and CSR commitments within agreed timeframes● Ensure all Our Brand suppliers have appropriate risk assessments/audits and manage the outcomes to maintain supply● Respond to Our Brand customer complaints and work with suppliers to ensure complaints are investigated and appropriate preventive actions are put in place ● Respond to Our Brand product queries● Review results of the testing of products to ensure quality within relevant standards● Ensure appropriate and up to date quality specifications and records are kept● Supplier engagement to build and maintain strong relationships, understand processes and provide support to meet requirements● Provide the business with sound technical guidance and support internal stakeholders to understand regulations and WOW P&S● Deliver Quality team objectives to contribute to the divisional strategy ● Work with Our Policy and Regulation team to ensure relevant NZ specific QS procedures are version controlled and identify and communicate where WOW P&S should cover NZ specific external standards and legislation● Develop strong relationships with commercial teams to ensure Quality P&S are integrated into all parts of the NPD process● Work with Product Development Specialists to ensure products in category are updated as required in accordance with regulations and WOW P&S● Champion a safety culture and drives change within store teams to ensure a safe store environment● Keep up to date with quality regulations, standards, and techniques● Continuously improve QA work processes and systems ● Support longer-term plans to monitor and manage quality within product / category group, including recommendations to improve quality assurance methods ● Coach and provide support to team members Show less

I hold a Bachelor of Science Degree majoring in Microbiology and have worked as a Compliance Auditor-Food over the past 10 years. My specialist areas include food safety, HACCP, auditing and management systems. As a Senior Compliance Auditor with AsureQuality I have audited over 400 food industry related businesses throughout New Zealand (against FSP, WQA, McDonalds Supplier Standards, WSMP, ISO 9001 and FSSC22000 standards).