Strategic Assistant
Greater Jakarta Area, Indonesia
Administration Supervisor Manage daily operations of business function, while overseeing problem-solving, initiative-taking, and conceptual thinking related to business development and related business solutions Maintain Customers, support Customer based on technical issue and delivered solution selling focus. Develop customer database system through process mapping to collecting and update Customer data and formal documented which needed in business process, as a result collected 4000 customer account. Create automatic forms and applications with Microsoft Excel, showing mastery of data process improvements Utilize many technology platforms to accomplish company tasks, such as Internet marketing, and technological and information-based initiatives Conducted research overall business partner performance through data analyze and synthesize, presented on management performance reportsAchievement: Success on managing and supervise five (5) peoples demonstrate the capability of leadership and coaching skill. Create shipping fee calculation system to supported business process which resulted accuracy and standardized cost analyze method Create new sales order processing system, integrated and streamline the process use technology and ERP system resulted increase employee productivity and operational efficiency, speed up the business process cycle time. Develop ERP report system which used as a decision support system to controlled and monitor outstanding process in operational activity, such as: purchase order delivery time, shipping delivery time. Create, develop and built Administration department system. Create and documented the process flow, maintained the system through documented the administration business process and standardized the tools to make sure delivered the right process. Contribute on company business process improvement across function through technology integration to increase productivity and reduce number of error rates.