I capitalized on an opportunity to travel in an effort to gain new experiences and foster personal development. This period of travel allowed me to build strong connections with other individuals and cultures, which has cultivated new growth and a better understanding of my future goals. I spent 2 month in Indonesia, 4 in Europe, 4 in United States and 2 in Ecuador. Travelling also helped me hone my communication and negotiation skills and adapt to ever changing environment.

Successfully launched Virtual Assistant/Chatbot web feature (a new way customers interact withEsurance, using technology to deliver AI-powered self-service as well as human-assistedservice to create optimal user experience) in the sales funnel.

Oversaw the continuous improvement of Value Prediction Model - an algorithm thatpersonalizes the customer experience increasing conversion, revenue, and customersatisfaction.

Delivered Coverage Rule Engine (CRE) platform in 40 states within a year, including marketresearch, product requirements, user acceptance testing, weekly and monthly reporting.

National Science Foundation (NSF) Fellowship recipient for undergraduate research in the area of sustainable manufacturing.

Performed data analysis to compare actual vs. forecasted sales and identify areas for improvement for the National Forecast department.

Supported operational team to improve coil manufacturing output by 50% from 40 to 60 sets per week by identifying opportunities to minimize cycle time and increase capacity.