• Perform full cycle of recruitment• Source, identify and conduct screening of potential candidates• Worked on mass recruitment supporting BPO companies. • Experienced in hiring multilingual candidates for IT Helpdesk Support, Customer Service and Content Moderators.• Interview coordination with clients/hiring managers.• Conduct and document feedback/debrief with candidates and clients after interview• Perform background screening for candidates.• Responsible for Offer letter preparation and job briefing. • Identify new business opportunities if required• Prepare business agreements for clients.• Maintain strong rapport with existing clients• Manage other HR related functions or assist in ad hoc tasks assigned by senior management if needed.

• Handle general administrative procedures and systems.• Deal with contractor/ vendor.• Organize office printing and stationery.• Responsible and monitor for building upkeep & maintenance.• Arrangement for company event e.g. praying ceremony & festival decoration.• To provide administrative support for company’s vehicles road tax & insurance, company license renewal, hotel and flight booking and office maintenance.• Deal to bankers - bank in cheque & cash, documentation collection.• Fast & prompt action on miscellaneous incidents. Interviewing, hiring and termination of employees• Ensured employees’ attentiveness and passion in the job• Resolved complaints or feedbacks from customers in a highly effective manner• Responsible for tracking kitchen and bar costs• Conducted training for servers, professional bartenders and kitchen crew• Handles cash flow of the company• Assist the administration with employee’s payroll• Excellent interaction with guests, taking orders and service of food and drinks• Responsible for restock and replenish restaurant inventories and supplies