Naeem H. Rasheed Email & Phone Number

Glendale, Arizona

Phoenix, Arizona Area

Phoenix, Arizona Area

Inbound call center• Medical Management• Managing Healthcare Benefits / Eligibility verification• Assist Customer Care Professionals • Claim assessment

Phoenix, Arizona

Deer Valley, Arizona

Cigna Healthcare, Phoenix, Arizona 2008 - 2011Customer Service Representative• Inbound call center• Medical Management• Managing Healthcare Benefits / Eligibility verification• Assist Medical Professionals with patient benefit verification • Claim assessment

Santa Monica, California

• Received the “Store of the Quarter” Award in 1998 & 2001 for record sales at the Santa Monica, Calif. location• Administrative duties: Managed the day to day retail store operations: hiring, training & shift scheduling and for all employees. • Set sales goals, marketing plan & monthly budget creating sales opportunities to achieve projected goals and proper profit margin• Managed all A/P & A/R • Customer account Management • Periodic outside sales calls to acquire new accts. • Responsible for maintaining accurate inventory levels of a small warehouse with a physical inventory twice a year on all products and supplies.

Los Angeles / San Gabriel County Stores

• Administrative duties: Managed the day to day retail store operations: hiring, training & shift scheduling and for 5-12 employees (depending on the location • Responsible for managing the A/R, A/P, setting monthly budget goals, creating sales opportunities to achieve projected goals and proper profit margin• Selling of retail merchandise ( mugs, espresso machines, gifts, coffee, teas, etc,).• Part of “New Store Development” team: responsible for new store development. Involved in the hiring, training and supervising of new employees.

Bible/Biblical Studies - Biblical Counseling, A

Psychology / English, B