Naeem Maqsood Email & Phone Number

Worked in all domains of customer care including contact center, quality assurance, training, walk-in centers, and back office.Learning, creativity and challenge are my core work valuesSpecialties:Budget planning and managementBusiness process re-engineeringCampaign managementComplaint managementCost optimizationLoyalty managementPlanning/implementing proactive procedures and systemsProject managementQuality managementResource & capacity… Show more Worked in all domains of customer care including contact center, quality assurance, training, walk-in centers, and back office.Learning, creativity and challenge are my core work valuesSpecialties:Budget planning and managementBusiness process re-engineeringCampaign managementComplaint managementCost optimizationLoyalty managementPlanning/implementing proactive procedures and systemsProject managementQuality managementResource & capacity planningRevenue planning/forecast & controlStrategy planningTeam management Show less

Lahore

Lahore

Master Of Business Administration (Mba), Marketing/Marketing Management, General

Activities and Societies: Marketing research

Bachelor'S Degree, Humanities/Humanistic Studies, A

Diploma Of Associate Engineer, Heating, Ventilation, Air Conditioning And Refrigeration Engineering Technology/Technician

Activities and Societies: Refrigeration and air conditioning associations of Pakistan Study On HVAC Projects Domastic and Commercial

Intermediat, Humanities/Humanistic Studies, A

Activities and Societies: Research on different assigned tasks