Generate sales among client accounts, including upsetting and cross-sellingOperates as the point of contact for assigned customersDevelops and maintains long-term relationships with accountsMakes sure clients receive requested products and services in a timely fashionCommunicates client needs and demands to the employer companyForecasts and tracks client account metricsManage projects within client relationships, working to carry out client goals while meeting company goalsIdentifies opportunities to grow business with existing clientsCoordinate with staff members working on the same account to ensure consistent serviceCollaborates with sales team to reach prospective clientsService multiple clients concurrently, often meeting deadlinesKeep records of client transactions

Preparation cycle of Monthly employee's salaries.Preparation of Bills Monthly Salaries.Maintain Personal files of Contractual staff.Maintain Annual leaves and yearly bonuses of contractual staff.Maintaining Salary Register, Attendance Register Loan Book, Leave Book, Data Maintaining of contractual staff and other work which in fall in the contract.

Working directly with the owner preparing and following up on contracts/estimates, sales, marketing, advertising, and social media management efforts.Schedule customer estimates and jobs ensuring all parties are well informed and availableAnswer incoming calls & e-mails; addressing customer needs directly and/or referring calls to the appropriate manager.Work with field staff to collect daily timesheets and ensure they are completed with accuracy.Data entry of daily job reportsAssist the office manager with calls and e-mails (collection efforts as needed)Other misc. admin duties/projects as assigned

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.

liaising with clients to determine their requirements and budgetmanaging client proposals from typesetting through to design, print, and productionworking with clients, briefing and advising them with regard to design style, format, print production, and timescalesdeveloping concepts, graphics, and layouts for product illustrations, company logos, and websitesdetermining size and arrangement of copy and illustrative material, as well as font style and sizepreparing rough drafts of material based on an agreed briefreviewing final layouts and suggesting improvements if requiredliaising with external printers on a regular basis to ensure deadlines are met and material is printed to the highest quality.

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.