Nicholas Elavsky Email & Phone Number

Gardena, California

Parma, Ohio

+Handle Incoming Tickets via Zendesk+Work with Engineering on finding solutions to issues. +Work with Marketing to make them aware of trends that our customers are seeing in the field. +Worked both 1st and 2nd Shift to allow a better customer service experience for our customers world-wide+Worked with our Production Team in building vending machines so.

Green, Ohio

+Technical Support Representative (2005-2009)-Worked closely with management to ensure customers questions were answered quickly and correctly.+Team Lead, Call Center, Nights and Weekends (2009-2011)-Worked with staff members maintain proper call center metrics and achieve goals set by upper management. +Team Lead, Open Call Manager (2011-2013)-Worked.

Cleveland/Akron, Ohio Area

Primary function was to ensure the quality and accuracy of the orders as they came in through our ticketing system. Secondary functions would include prepping materials for the next Production Team Member as well as answering the phone to take orders from customers during "Rush Hours"

Northeast Ohio

Officiated 1 and 2 Man games of Youth Baseball - Ages 8 to 15Officiated 1 Man games of Youth Basketball Ages 8 to 10

Akron, Ohio

Primary Functions included setting up the James A. Rhodes Memorial Arena. This arena was used mainly for College Basketball and Volleyball games, but it was also played host to local graduations, High School basketball, concerts, and public speaking events. I also worked at the Akron Rubber Bowl where the University of Akron Football Team played and.