Production Support
Current1. Perform 1st level checking daily production defect raise.2. Managing daily production defect raise.3. Liaise with Business User and coordinate respective channel for production or UAT testing issue.4. After hour support PIC for apps production health check activity.5. Involve in UAT, Production and DR (Disaster Recovery) area for apps and infra side.6. Monitor server utilization.7. Maintain and monitor server application service availability.8. Liaise and involve with respective team configure file transfer in server. (CFT service using copilot server)9. Liaise and involve with respective team during patches for UAT server.10. Managing transition project from current web server to a new web server11. Involve in a tech refresh project upgrade OCP3 platform to OCP4