Remote Support Engineer
Current- Remotely diagnose and resolve reported issues with on site systems. These systems include Nursecall, Access control, CCTV, intercoms, Dect phones and pagers.- Remotely assist clients with software usage for nursecall, access control and/or CCTV.- Remotely assist on site technicians in diagnosing and resolving issues.- Answer client questions regarding their on site systems.- Diagnose and repair nursecall equipment.- Pre-program equipment for site installation. - Attend sites to service equipment as needed.