Nafeesa Essop
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Nafeesa Essop Email & Phone Number

Ccaas Support Specialist at Babble
Location: Cape Town, Western Cape, South Africa 7 work roles
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✓ Verified July 2026 2 data sources Profile completeness 71%

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Current company
Babble
Role
Ccaas Support Specialist
Location
Cape Town, Western Cape, South Africa
Company size
109 employees

Who is Nafeesa Essop? Overview

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Quick answer

Nafeesa Essop is listed as Ccaas Support Specialist at Babble, a with 109 employees, based in Cape Town, Western Cape, South Africa. AeroLeads shows a matched LinkedIn profile for Nafeesa Essop.

Nafeesa Essop previously worked as 2nd Line Senior Support, VoIP at Bonline Limited and VoIP Technician at Bonline Limited.

Company email context

Email format at Babble

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Babble

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Profile bio

About Nafeesa Essop

Thanks for reviewing my profile! Currently employed as VoIP 2nd-line support technician with 6 years of customer service experience. In my current role, I excel in escalating and resolving technical issues, providing floor support, and ensuring seamless operations. Starting at Amazon as a customer service representative, and later as an outbound sales agent, successfully converting targeted leads into satisfied international clients. My passion lies in telecommunications, specifically tech support, where I handle both VoIP and internet-related matters. I thrive in dynamic environments, am dedicated to excellence, and constantly seek to upgrade my skillset to stay ahead in the industry.If you're looking for a reliable and driven professional who brings technical expertise and exceptional customer service to the table, let's connect and explore potential collaborations.

Current workplace

Nafeesa Essop's current company

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Babble
Babble
Ccaas Support Specialist
london, greater london, united kingdom
Website
babble.cloud
Employees
109
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7 roles

Nafeesa Essop work experience

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Ccaas Support Specialist

Current
Babble
Aug 2023 - Present

Voip Technician

Bonline Limited

Cape Town, Western Cape, South Africa

Sep 2020 - Nov 2021

1St Line Support, Voip

Bonline Limited

Cape Town, Western Cape, South Africa

• Onboarding new customers and assisting with post-sale queries• Resolve any technical queries customers may have• Escalating any concerns or issues that are unable to be resolved to therelevant department• Handle call,chat and email queries• Assist customers with billing queries

Sep 2020 - Nov 2021

Account Manager

Lead Capital Group

Cape Town, Western Cape, South Africa

Outbound sales agent, specializing in converting targeted leads into salesfor a satisfied international client base.

Mar 2019 - Jul 2020

Resolution Specicalist

Amazon

Cape Town, Western Cape, South Africa

• Handle call,chat and email queries• Provide senior support to customer service agents• Resolve escalated customer queries

Dec 2017 - Mar 2018

Customer Service Associate

Amazon

City Of Cape Town, Western Cape, South Africa

• Handle call,chat and email queries• Assist customers with billing queries• Assist customers with order tracking and online shopping queries

Sep 2017 - Dec 2017
Team & coworkers

Colleagues at Babble

Other employees you can reach at babble.cloud. View company contacts for 109 employees →

JH Julius Hyatt Julius Hyatt Colleague at BabbleUnited Kingdom View → AI Ahmed Ibrahim Ahmed Ibrahim Colleague at BabbleWest Midlands, England, United Kingdom View → AR Aaron R. Aaron R. Colleague at BabbleManchester, England, United Kingdom View → DB Declan Boiston Declan Boiston Colleague at BabbleSunderland, England, United Kingdom View → ML Monique Linden Monique Linden Colleague at BabbleCape Town, Western Cape, South Africa View → VA Vanessa Ash Vanessa Ash Colleague at BabbleConsett, England, United Kingdom View → NA Niki Addison Niki Addison Colleague at BabbleDavenham, England, United Kingdom View → SD Stephen Davies Stephen Davies Colleague at BabbleWest Midlands, England, United Kingdom View → NL Nerea Licona Ba/Bsc Nerea Licona Ba/Bsc Colleague at BabbleGreater London, England, United Kingdom View → CL Clare Ladd Clare Ladd Colleague at BabbleBasildon, England, United Kingdom View →
FAQ

Frequently asked questions about Nafeesa Essop

Quick answers generated from the profile data available on this page.

What company does Nafeesa Essop work for?

Nafeesa Essop works for Babble.

What is Nafeesa Essop's role at Babble?

Nafeesa Essop is listed as Ccaas Support Specialist at Babble.

Where is Nafeesa Essop based?

Nafeesa Essop is based in Cape Town, Western Cape, South Africa while working with Babble.

What companies has Nafeesa Essop worked for?

Nafeesa Essop has worked for Babble, Bonline Limited, Lead Capital Group, and Amazon.

Who are Nafeesa Essop's colleagues at Babble?

Nafeesa Essop's colleagues at Babble include Julius Hyatt, Ahmed Ibrahim, Aaron R., Declan Boiston, and Monique Linden.

How can I contact Nafeesa Essop?

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