Reservations for both cafe and spa.Welcoming guests for both cafe and spa.Answer customer questions and queries.Organize reservationsAccept payments(cash,card,EFT).Handle incoming calls and emails.hAssisting and advising clients.As a Receptionist / Office Coordinator,I am the first point of contact for our company. My duties include offering administrative support across the organization, welcoming guests and greeting people who visit the business.Key Responsibilities includesMaintain a welcoming and pleasant reception environment for clients and visitors.Assist visitors by greeting and directing them appropriately, and answer or refer enquiries as needed.Facilities management: Log maintenance issues with the owners/service provides arranging locksmiths/plumbers and other service providers when needed.Co-ordinate and book travel arrangements for staff and management.Arrange catering for meetings and functions where required. Offer refreshments to visitors.Oversee and adhere to Health and Safety regulations.Supervise and oversee onsite housekeeping team.

Answer incoming calls.Assisting with emails.Assistance with travel requirements.Assist with outsourcing companies.Transport assistance.

Accommodation assistantEmailsIncoming callsLiaising with guesthouses and hotelsOnline assistanceQueries and complaints