- Lead a cross-BG /Cross-functional stakeholders’ team to gather, organize, and prioritize software business requirements in the forms of business scenarios, business models, capabilities, use cases and user stories.- Drive common and standardized understanding of Nokia’s software business through various business model (PRTU, TRTU, SRS, Care, SaaS), pricing models (PAYG, PAYU, outcome-based) and delivery models (online/offline, multi-channels. project, CICD).- Define, design and update processes for SW business covering e2e Nokia process landscape from Create-to-Cash and Procure-to-Pay (create, sell, supply, deliver, P&D, enable and execute).- Perform strategic, capability and operational gap analysis of software business and its capabilities.- Spearhead software business transformation from AS-IS state to intermediate and to TO-BE state through people, process, information, and technologies levers.- Organize business process walkthrough, communication, and awareness sessions with business stakeholders.- Steer standardization, integration, automation, and digitalization across business process landscape through multi-BG and multi-functional program management. - Ensure close cooperation and alignment between strategic programs across business units and functions.- Mitigate risks through interdependency alignment between ecosystem processes and programs (e.g., Salesforce, CPQ, MDM, Order mgmt, ERPs, subscription and entitlement mgmt, SW Supply chains and fulfillment) - Direct appraisal and selection of new technologies, tools and capabilities for automation and digitalization of SW processes.- Direct e2e IT architecture and solution initiatives inline with future state of software business.- Ensure successful deployment of large-scale transformations and changes through effective change management, communication, trainings and handover to operative and maintenance business functions.

 Handled stakeholder management for Nokia Business Groups. Collaborated with the users/stakeholders to acquire an understanding of the holistic system needs & core business requirements as it relates to IT and business strategies. Led Pipeline management for new use cases, PoC and projects in the areas of middleware platforms. Piloted Solution management - ERP/ngERP in SCM for B2B and B2C. Led program management of multiple new initiatives Prepared budgeting, business cases, and arranged financial approvals Led solution management in the area of ERP/ngERP , HR, L&C, and other corporate functions Aligned architecture and solutions management with EA best practices and design patterns  Headed and owned delivery of projects on middleware platforms (MZ Azure cloud-based iPaaS and SAG Web methods) Delivered projects/enhancements through agile/scrum execution methodology Established new delivery and engagement models with internal and externals partners aligned to middleware strategies Set up delivery and operations CoE for MS Azure cloud-based iPaaS and SAG Web methods platforms. Involved in supplier management and contractors hosting.

Key responsibilities: Explore, experiment and support use cases in the areas of robotics and AI across Nokia. Support business define and realise overall technology requirements from short-term and long-term perspective Supporting PoC / Pilots with business Making a pipeline of use cases for robotics and AI area Conceptualizing and defining the system architecture based on business requirements for global platforms. Aligning with security, compliance, architecture and vendors to define future platforms and services in the areas of robotics and AI. Developing and designing Global RPA Platform based on Blue Prism Technology that can serve all the Businesses from long-term perspective. Go-live is planned by Dec.’ end 2017. Ensuring business continuity and support to already running uses cases, Poc and Pilots Working with vendor to drive them to deliver required platform and services

Key responsibilities: Product management responsibilities for NOLS platform Driving higher usage and improve NOLS with continuous improve initiatives Formulating online strategy for NSN Online Services (NOLS) with focus on customer experience ,value add and automation  Business requirements management, planning and road mapping Ensuring faster-go-to-market through online channel  Understanding and alignment with NSN online branding principles and guidelines Program management to prioritize and execute multiple projects and demands Financial planning , forecasting and management for development budget Customer and stakeholders liaising and management Driving simplification and automation of processes in online space Leading and managing trans-cultural teams under direct reporting and governance structure Organizing customer surveys and bench-marking studies to align with customer expectations and industry best practices Improve platform design and executing usability testing Analysis of user online behavior for targeting marketing Web analytic and reporting Formulating and executing content strategy for the platform Ensuring compliance to information security principles, privacy guidelines, architecture principles and usability standards Implementing and testing business continuity and disaster recovery plans for higher availability

Key responsibilities: Understanding telecom market trends and NSN MS Strategies and translate them into IT requirements and actionable projects with business  Working with and conducting workshop with customers/business/partners to effectively plan and formulate execution strategies  Develop technologies IT roadmaps for short, medium and long-term in-line with MS roadmaps/requirements  Develop and provide architectural principles and technological concepts  Profiling and evaluating new IT technologies/solutions/concepts/ideas through POC/Pilot  Assurance and Guidance to implement GNOC Harmonization principles  Driving the implementation of MS IT Architecture concepts and (connectivity, hosting and solution catalogue) guidelines in GNOC /RNOC/LNOC and customer cases scenarios  Evaluating and providing thought leadership to develop new business/service delivery models e.g. acting as broker, private/public/hybrid cloud provider, aggregator using outsourcing ( on and out-of-premises), utility computing, cloud computing  Spearhead and supervision of IT security , risks and business continuity related activities in IT4MS for MS

As system architect/designer for global network operation centers (GNOCs), responsible for:-Architecture of global services application/tools related to ticketing, fault mgmt, inventory mgmt, work force mgmt-Architecture of infra setup pertaining to connectivity, DC hosting, storage and server environment-Security and business continuity assessments/audit for highly resilient architectutre- Ensuring consistency and coherency of tools, technologies, ,designs, processes and support/KPI across multiple GNOC in different geographies through 'GNOC Harmonization'.- Evaluating and implementation new technologies/processes to augment existing delivery capabilities

* IT infrastructure project management* Interfacing with customer to understand and document thier business requirements* Translate those requirements into cost effective, highly available and resilient solution which adhere and align to company's global standards and blueprints.* Scope and Project plan development and tracking* Vendor engagement and relationship management* Initial budgetting and budget tracking throughout the project life cycle* End-to-end ownership from initiation phase till closure phase of project life cycle* Inter-group coordination and liasing to plan and execute the project* Project team management and supervision.* Project update , progress and metrics reporting to stakeholders

As a technical project manager, primary responsibilities included:* Act as consultant and provide cost effecttive solutions to customers in the field of network and security* Manage complex and heterogeneous project* Conduct network and security audit and consultancy services to clients* Account Management: Own and maintain key accounts relationship* Handle escalated L3 network and security related problems* Work with sales team to grow business and participate in bids and customers engagement sessions

*Sept 2002 to July 2005: worked as Operation & Project Manager for various technology related implementation projects, offices fitments, movement plans, consolidation of infrastructure, process improvement, new technology recommendation, consultancy in IT infrastructure and operation management of network and security practice for northern-region comprises of 5000-users and seven sites.*July 2000 to Sept 2002: Worked as Team Leader for windows, Unix-solaris, AS/400 and mail administration groups. Responsibilities included management and administration of NT and windows 2000 servers, LAN and WAN, AS/4000, security, mail server*Sept 1998 to June 2000: Worked as Team Member for desktop engineering team, end-user support and as shift engineer