(Account Management & Operation)• Key account operation for Samsung, BCA, Sidomuncul, Johnson & Johnson, Remington, Unicharm, Purbasari, Erspo, Hello, etc.• Specialized manage e2e fulfillment and operations for Samsung eStore and eCommerce.• Responsible for B2B & B2C fulfillment all clients, implementing tailored solutions to meet their unique needs and demands.• Developing and sustaining solid relationships with key clients that bring in the most income for the company.• Improved warehouse process resulting in productivity increase & accurate inventory• Manage whole process of festive’s fulfillment.• Monitoring supply chain in warehouse, as well as creating report sellin-sellout activities.

(Production - ISO Team)• Conducting screening for new brand and product content from pre-live and post-live stages.• Reviewing and rejecting product content that does not comply with the specified Blibli guidelines.• Generating reports on the list of products that have completed the Quality Control (QC) process.• Providing conclusions and assessments of the QC process conducted by the AI earlier.

(Trade Operation & Support)• Responsible for pre-live and post-live approval of new sellers.• Efficiently managing and responding to emails concerning merchant data changes, to maintain accurate and up-to-date information.• Employing video calls as a verification method for high-risk seller leads, ensuring data accuracy and mitigating potential risks effectively.• Thoroughly scrutinizing and reviewing documents submitted for official store applications, ensuring compliance with necessary regulations and standards• Escalating to the relevant team for specific cases.

(SSOD Seller Growth)• Contact sellers and educate them on how to upload products.• Coach sellers in maximizing yield from our platform and collaborate with internal teams on optimal seller support. • Increase SKU saleable sellers activeness and knowledge about Blibli throught program. • Assume the pivotal role of managing and nurturing relationships with sellers following their acquisition, ensuring consistent communication and support to uphold mutual growth and satisfaction.• Skillfully manage and resolve inquiries, issues, and escalations from sellers, utilizing effective communication and problem-solving skills to ensure swift and satisfactory resolutions.• Maximize GMV potential sellers.

(Department OT/M)• Employ a service-oriented approach to effectively increase the sales of loan products through phone interactions.• Diligently follow up on data and account management, ensuring accurate and up-to-date records.• Successfully address various customer constraints and concerns, providing effective solutions and resolutions.• Conduct thorough pre-screening and analysis of potential customers, thereby contributing to the maintenance of TKB90 standards.• Prepare detailed and comprehensive daily and monthly reports to monitor progress and assess performance.

(Div. Wealth Management)• Conducting targeted phone sales of bancassurance products, driven by a goal-oriented approach that ensures effective communication of the products' unique benefits to potential customers.• Skillfully identifying and addressing customer needs through personalized interactions, tailoring product recommendations to individual preferences.• Handling and resolving customer complaints promptly and effectively, utilizing strong communication and conflict resolution skills.• Providing comprehensive information about loan and savings products, enabling customers to make well-informed financial decisions.• Performing diligent after-sales activities, including proactive follow-up communication and dedicated support, to cultivate lasting customer relationships and enhance satisfaction.

(Sales Operation)• Formulate a strategic plan for effectively selling TOYOTA cars, taking into consideration market trends and customer preferences.• Engage in sales canvassing activities to identify potential customers and expand the customer base.• Proactively search for and prospect new leads, leveraging various channels and networking opportunities.• Nurture and sustain relationships with customers beyond the point of sale, ensuring their ongoing satisfaction and loyalty.• Assume responsibility for achieving target SPK (Sales Order), consistently striving to meet and exceed set sales goals.

(Direktorat Operasional dan Pengembangan Bisnis)• Provide assistance in the creation of K3 permits for port employees, ensuring compliance with safety regulations and promoting a secure working environment.• Contribute to the design of PTSA (Pelayanan Terpadu Satu Atap) Pelindo III Tj. Perak and actively participate in field observations to enhance operational safety and efficiency.• Undertake the responsibility of identifying prospective tenants to be strategically located within Gapura Surya Nusantara port, thereby optimizing the utilization of port facilities.• Compile comprehensive reports and conduct in-depth analysis to evaluate how Pelindo III has successfully achieved a reduction in dwelling time, contributing to streamlined port operations and improved customer satisfaction.

(Department Fresh & Groceries)• Assuming responsibility for meeting and surpassing sales targets for designated products through strategic planning and effective implementation.• Proficiently presenting and displaying products for customers.• Innovatively creating and executing gimmicks and promotional strategies to enhance product visibility and attract customer interest.• Thoroughly conducting stock opname activities to ensure accurate inventory management, while consistently delivering a high standard of customer service.• Diligently preparing detailed daily and monthly reports to provide comprehensive insights into sales performance and contribute to informed decision-making processes.