Nafiz Hoque's Location
Maddingley, Victoria, Australia, Australia
Nafiz Hoque's Contact Details
Nafiz Hoque work email
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Nafiz Hoque personal email
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About Nafiz Hoque
As a buyer's agent specializing in investment properties, I've helped countless clients build successful real estate portfolios. With years of experience and a proven track record, I can guide you through the process, ensuring you make informed decisions and achieve the best possible outcomes.๐๐ฒ ๐๐จ๐ฎ๐ซ๐ง๐๐ฒ ๐๐ง๐ ๐๐๐ก๐ข๐๐ฏ๐๐ฆ๐๐ง๐ญ๐ฌ:๐๐๐ญ๐๐ซ๐ญ๐๐ ๐๐๐๐๐ฅ๐๐ซ ๐๐ง๐ฏ๐๐ฌ๐ญ๐ข๐ง๐ : December 2022๐๐๐ซ๐จ๐ฉ๐๐ซ๐ญ๐ข๐๐ฌ ๐๐ฎ๐ซ๐๐ก๐๐ฌ๐๐ ๐๐ข๐ฅ๐ฅ ๐๐๐ญ๐: 75+๐๐๐ฅ๐ข๐๐ง๐ญ๐ฌ ๐๐๐ซ๐ฏ๐๐: 60+๐๐๐ฅ๐ข๐๐ง๐ญ ๐๐๐ญ๐ข๐ฌ๐๐๐๐ญ๐ข๐จ๐ง:100% (and more)Here's how I can help you:๐๐จ๐ซ๐ญ๐๐จ๐ฅ๐ข๐จ ๐๐๐ฏ๐ข๐๐ฐ, ๐๐ญ๐ซ๐๐ญ๐๐ ๐ฒ ๐๐๐ฌ๐ข๐ ๐ง & ๐๐๐ง๐ญ๐จ๐ซ๐ข๐ง๐ I provide expert guidance to structure your real estate investment portfolio, design a strategy that aligns with your goals, and offer ongoing mentoring and support.๐๐๐ฌ๐๐๐ซ๐๐ก ๐๐จ๐๐๐ญ๐ข๐จ๐งFinding the right location is crucial for a successful investment. I'll help you identify suitable locations based on local market conditions, potential rental income, and future growth prospects.๐๐จ๐ฎ๐ซ๐๐ข๐ง๐ ๐๐ซ๐จ๐ฉ๐๐ซ๐ญ๐ข๐๐ฌI'll assist you in finding investment properties that meet your specific requirements and investment criteria, ensuring you get the best deals available.๐๐จ๐ง๐๐ฎ๐๐ญ๐ข๐ง๐ ๐๐ฎ๐ ๐๐ข๐ฅ๐ข๐ ๐๐ง๐๐ ๐จ๐ง ๐ ๐๐ซ๐จ๐ฉ๐๐ซ๐ญ๐ฒBefore you make an investment, it's essential to conduct thorough due diligence. I'll help you review the property's financials, conduct inspections, and assess its potential for rental income and appreciation.๐๐๐ญ๐ญ๐ฅ๐๐ฆ๐๐ง๐ญ ๐๐ซ๐จ๐๐๐ฌ๐ฌ ๐๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญI support you through the complex settlement process, reviewing contracts, coordinating with professionals, and ensuring a smooth transaction.๐๐๐ซ๐'๐ฌ ๐๐จ๐ฐ ๐๐จ๐ฎ ๐๐๐ง ๐๐๐ญ ๐๐ญ๐๐ซ๐ญ๐๐:๐ ๐จ๐ฅ๐ฅ๐จ๐ฐ ๐๐ฒ ๐๐ข๐ง๐ค๐๐๐๐ง (๐๐ญ'๐ฌ ๐๐ซ๐๐, ๐๐ง๐ ๐ฉ๐๐๐ค๐๐ ๐ฐ๐ข๐ญ๐ก ๐ฏ๐๐ฅ๐ฎ๐๐๐ฅ๐ ๐ข๐ง๐ฌ๐ข๐ ๐ก๐ญ๐ฌ!)Most people struggle with the basics of property investment and spend a lot on courses. My LinkedIn provides you with tips and strategies that can help you get started right away! ๐๐จ๐จ๐ค ๐ ๐:๐ ๐๐จ๐ง๐ฌ๐ฎ๐ฅ๐ญ๐๐ญ๐ข๐จ๐งLet's discuss your investment goals and how I can help you achieve them.Even if you're not ready to take the plunge just yet, welcome to my profile! I regularly share insights on property investment, market trends, and success stories from my clients.Interested in discovering more? Feel free to drop us a line!๐ https://www.facebook.com/accelerinvesting/๐ข https://acceler.com.au/๐ Phone: +61 433 112 316๐ง Email: nafiz@acceler.com.au
Nafiz Hoque's Current Company Details
Acceler Investing
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Director and Founder
Maddingley, VIC, AU
- Website:
- acceler.com.au
- Employees:
- 5
Nafiz Hoque Work Experience Details
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Director And FounderAcceler InvestingMaddingley, Vic, Au
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Director & FounderAcceler Investing-Data Driven Property Advisory Dec 2022 - PresentMelbourne, Victoria, AustraliaWe help investors to source high growth,strong cash flow property analysing suburbs across Australia.Acceler investing is a buyer's agent for anyone looking to purchase Investment properties. We offer expert guidance and support throughout the buying process which includes Research, Find, Negotiate and Secure a property as well ensuring that our clients make informed decisions and get the best possible outcome.
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Strategy & Consulting Manager- Utilities Retail AdvisoryAccenture Feb 2021 - PresentMelbourne, Victoria, AustraliaClient- Tabcorp Corporation Delivery Assurance Lead Defining and documenting project scope and resource requirements.Setting timelines for deliverables.Defining and managing priorities against the available capacity of team members.Facilitating and leading daily 'stand up' meetings.Negotiating with internal and external stakeholders.Client- Telstra Energy Business Function Implementation Lead -As a Lead, I was responsible for leading a consulting team at an Energy Retailer, consultation, and business analysis services for Telstraโs market-facing systems in gas and electricity implementation project. My focus area was to apply industry knowledge and solution expertise in the utilities sector and support the Business Analysis team. I was also responsible for managing the delivery of complex work by leading and directing multi-disciplinary project team ensuring the successful integration of activities is achieved.Client- Alinta EnergyDelivery Lead -Accountable for Data & Analytics teamโs effectiveness; providing leadership, guidance and support to team members; managing all the collaboration tasks in the team and ensuring the team is productive; groom, classify (simple/medium/complex) and priorities the Backlog; determine the throughput for each weekly sprint. -
Senior Consultant (Technology)Energyaustralia Sep 2020 - Feb 2021Melbourne, Victoria, AustraliaI was responsible for managing cost saving initiatives such as Server Decommissioning, Application Consolidation, Cloud Migration, Vendor Negotiation in IT Infrastructure area. My role involve end to end initiative analysis, scoping planning, executing with 3rd party vendors and ensure cost saving initiatives are delivered effectively. -
Delivery Lead/Senior Consultant- Asia Pacific (Public Sector- Utilities)Infor Sep 2018 - Jun 2020Melbourne, AustraliaClient- Central Highlands Water As a delivery lead, I was responsible for delivering INFOR Public sector system enhancement project with Central Highlands Water. This Project involved areas such as Customer Service, Works managements, Asset Management, Customer Billing, Concession, Credit, Collection and payments. My responsibility includes leading a team of consultants for requirements discovery, gap analysis, proactively identify business impact and improvement opportunities, defining current state processes, design and provide support for implementation. This role also involved working with offshore developers to develop a streamline solution for the business. -
Delivery LeadDb Results Jul 2018 - Sep 2018Melbourne, AustraliaClient: MLC Life Insurance (Project Sanagi)I was responsible for managing process change for Insurance industry. Responsibilities includes leading process redesign change for Claims, Underwriting, Retention, Customer Service process for Leading insurance company. His primary focus was documenting AS IS and TO BE processes and educating business users responsible for managing and operating business processes. His other key responsibilities were monitoring, measuring and providing feedback on process performance, facilitating process workshops that involve eliciting process requirements and liaising with users and applying knowledge of business process modelling notations (BPMN) to documenting processes. -
Senior ConsultantPacific Hydro Jan 2018 - Jun 2018Melbourne, AustraliaMy key responsibility was to scope the system changes, elicit business requirements and Identifying operational improvement opportunities across end-to-end business process and implement the change. I was also responsible for Identifying gaps and presenting to management recommendations for change and achieve buy-in and sign off from all stakeholders. This also involved Identifying process, people and system improvements for functional scope and ensuring the improvement is implemented and sustained. I have managed system and acceptance testing, including producing test cases and/or working with testing tools to support the testing process. This role was focus on Orion & Engage Billing platform. -
Delivery Lead/Senior Consultant-Service Delivery/Customer ServiceJemena Jun 2017 - Dec 2017Melbourne, AustraliaAs a delivery lead, my core duty was assisting Revenue Manager to manage 3 direct reports and 30 in direct reports. My role was involved management of New Connection & Service Orders Operations activities (including back of house contract management of Service Orders, New Connection and the retailer service desk. I have also managed operational performance for third party Vendors. E: g- AEGIS front & back office, ZINFRA to ensure team is on track to meet the KPI. I was responsible to conduct regular meeting with third party leaders to ensure business objectives are on track for delivery and service level agreement are met. This role also required to Investigate options, drives implementation of initiatives related to continuous improvement, streamlining operations and capabilities. -
Multi-Site Fulfilment Manager/Project Lead/Sme - Customer Experience & DeliveryAgl Energy Oct 2014 - Dec 2016Melbourne , AustraliaAs a Multisite Fulfilment Manager my responsibility was to manage the fulfilment activities of all multisite customers commencing with on boarding and throughout operations activities that support customerโs buying requirements and fulfil the Customers Guarantee and value proposition. In this role I have worked as a Business Lead for Multisite Project (Project Lifecycle- 2 year and total budget was approx. $ 2 M) where my main focus was sales enablement activities, drive improvements in Sales Operation process, improve sales team efficiency by providing customer insights as well as number of initiatives which helps to improve customer experience. Key Initiatives delivered: Various billing improvements, CRM changes, Load coming off contract Report, Contract monitoring tool, Automated on boarding tool, On boarding dashboard, Customer portfolio dashboard etc. -Ensure every customer is set up correctly, monitor site transfer status and ensure on-time and accurate first and subsequent billing;-Managing the delivery of the operations from Service Delivery through the agreed service level targets.-Assessing the Service Delivery performance against the objectives and work with the Managers and team in Service Delivery to ensure continuous delivery against targets.-Supporting the Customer Experience & Collections team in resolving complex multisite customer issues as they arise and take ownership of delivering the solution.-Analyse the operational aspects of the multisite fulfilment activities and identify, recommend and implement improvements to the process.-Analyse multisite customer metrics to better understand changing needs for multisite customers and build the learning into the marketing, sales and operational delivery processes. -
Manager Multi-Site Billing & Operations SupportAgl Energy Aug 2012 - Sep 2014Melbourne, AustraliaIn this role I managed the Multisite &Collective billing customers billing support team day to day operations and manage & lead 10 billing analysts. My key focus area was Identifying operational improvement opportunities across end-to-end business process and implement the change. As I was Process owner for this segment one of key responsibility was to deliver key process or system change initiative from business case conception through to completion the delivery life cycle. I was actively involved in Project implementation support activities including work practice development, UAT and end-user training deliveryAchievements๏ญ Manage Billing & Operational support for ~65k sites worth $25 M monthly basis. ($300 M per Annum).๏ญ Achieved and maintain lowest unbilled sites for consecutive 6 months. 0 Sites > 30 days and total unbilled sites ~ 350 to 500 sites ๏ญ Introduced offshore model within the team to reduce operation cost as well as 5 FTE reductions onshore๏ญ Various Customer visit to resolve customer billing disputes.
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Sap Functional/ Business Consultant- Business Customer OperationsAgl Energy Sep 2011 - Aug 2012Melbourne, AustraliaMy Key focus area was to Implement numerous business optimization projects and reporting tools in SAP (ISU, CRM & BW) that improved efficiency, reduced expenses, labor costs, and maximized profit by automating outdated manual processes. As a Senior Business Consultant my core was scope the system changes, elicit business requirements and Identifying operational improvement opportunities across end-to-end business process and implement the change. I was also responsible for Identify and present to management recommendations for change and achieve buy-in and sign off from all stakeholders. This also involved Identifying process, people and system improvements for functional scope and ensuring the improvement is implemented and sustained. I have managed system and acceptance testing, including producing test cases and/or working with testing tools to support the testing processAchievements๏ญ Automated contracting tool for Multisite customers- An automation tool to streamline the contracting process for Multisite & Collective customers while ensuring the customer experience is maintained/improved in line with business Strategy. Business benefits ~150k annually. ๏ญ Collective/Consolidated billing improvement initiative โKey objectives of this initiative to improve SAP ISU & CRM capabilities for consolidated billing and removing the number of constraints associated with consolidated billing. Business benefits ~ Manual Labor Reduction for Service Delivery~$40,222 per annum, Reduced Bad Debt~ $254k per annum. Improved DSO ~ $1.2M per annum ๏ญ Automation of Collective Bill Run Extract/ Summary Report๏ญ Multisite Bill validation Project- Impacted sites 30k ๏ญ Various Reporting in Multisite portfolio.
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Senior Business Operations ConsultantAgl Energy Nov 2009 - Aug 2011Melbourne, AustraliaI was responsible to provide support to Multisite & Collective billing manager with day to day operational activities and Identifying operational improvement opportunities across end-to-end business process and implement the change. etc My focus was various billing Process re-engineering, process improvement, workflow design, and risk analysis. I also performed Business Analyst functions: planning, requirement gathering, stakeholder management and solution validation and testing for successful implementation. My other key responsibility was to ensure all BPO/Onshore team members have the required education and training to effectively participate on their assigned project. Achievements๏ญ Implemented new solutions to identify multisite customers in the SAP Utilities platform. ๏ญ Designed and implemented process to avoid disconnections for high profile multisite customers.๏ญ Introduced offshore model to optimise OPEX.๏ญ Introduced Quality measurement process for both onshore & offshore parties and provide necessary information in order to achieve monthly results from quality assessment team.๏ญ Introduced automated tool to manage daily workflow.
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Team Leader (Billing/Transfers/Service Order Support)Agl Energy Jan 2008 - Nov 2009Melbourne, Australiaโข Provide the Billing operations team with specialized analytical services involve collating, analyzing, distributing invoices and resolving complex account and meter data exceptions, and reporting on the companyโs billing data on a daily basis.โข Managed a team of colleagues to take care of all BackOffice Tasks relating to Queensland Customers.โข Undertook the clearing of backlog to ensure successful transition in new Billing system in November 2009.โข Motivated colleagues to look beyond the looming end date.โข Assisted Migration Project Team in Data Cleansing Activities.โข Took part in Dress Rehearsals for Migration Project.โข Ensured Successful Cutover in HM3 Project.โข Participate and provide input to short and long term operations planning for the department, to include staffing and technical capability development.โข Facilitated Training and up skilling of members of the Billing, service order & transfer team. โข Implement strategies and managed resources to bring the Unbilled report to a level surpassing Management's expectations.โข Conducted interview for the new employee.โข Handled escalations in a timely manner.โข Developed detailed knowledge of systems and processes of Hansen HUB.โข Highlighted and implemented System Changes, which complemented improved business processes.โข Conducted monthly performance review for the team members.
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Billing Specialist: - Queensland Energy MarketAgl Energy Jun 2007 - Jan 2008120 Spencer St, Melbourne, Victoriaโข Handled Billing Enquiries from the Call Centre through the Billing Inboxโข Developed New Billing Processes โข Managed Final Billsโข Assisted in enhancing existing Billing Processesโข Managed Billing Exceptionsโข Managed Ombudsmen Casesโข Trained and guided new Billing Staff as well as existing Queensland BackOffice Staff
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Commercial &Industrial Contracts Coordinator. (Secondment Role)Energy Australia Feb 2007 - May 2007โข Co ordinate C & I meter installation and alterations between Metering Services staff and external customers including compilation and processing of finalised works orders to ensure accurate metering data capture. โข Provide support to customers and staffs in relation to customer transfers.โข Interact with Metering Serviceโs customers to promote customer satisfaction via telephone, fax and e-mail. โข Liaise with customers and internal departments to enable works to be completed efficiently and effectively.โข Support customer initiatives in customer transfers and market transactions to provide a high level of customer service.
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Service Order, Transfer And New Connection CoordinatorStellar Jun 2006 - May 2007Responsibilities as service order and new connection coordinator: Receiving calls, meet the query of customer; ensure the confidentiality of information, Co-ordinate new meter installation, builder pole, Addition and Alteration, Supply Abolishment, Raising all kind of service order to distributor, making outbound call to customer, electrician and distributor. Follow up Electrical work request (EWR). FORM A, Gas service order. Follow up the exception, handling critical issues for service order and new connection team.Responsibilities as Transfer coordinator: Raising change request to the market, Follow up transfer exception, Liaise with customers, internal departments and distributor to enable works to be completed efficiently and effectively.Back of House Floor support for New Connection and Service Order department.Provide specialist knowledge and advice in new connection and service order team and processes to ensure business unit targets are met or exceeded;Handling and investigating the critical issues for service order and new connection team.
Nafiz Hoque Skills
Outstanding Time Management Skills
Strategic Planning
Business Planning
Customer Satisfaction
Customer Experience
Coordination
Problem Solving
Organization And Prioritization Skills
Process Improvement
Performance Improvement
Team Leadership
Team Building
Strategic Influence
Resource Allocation
Pay Close Attention To Detail
Multi Tasking
Vendor Management Skills
Business Process
Business Process Improvement
Bpo
Utility Industry
Recruiting
Strategy
Business Requirements
User Acceptance Testing
Sap Is U
Business Analysis
Data Migration
Electricity Markets
Team Management
Outsourcing
Process Engineering
Functional Analysis
Functional Design
Functional Requirements
Business Objects
Analysis
Sap
Project Delivery
Stakeholder Management
Business Process Design
Testing
Business Process Mapping
Gap Analysis
Vendor Management
Service Delivery
Sap Bw
Performance Management
Requirements Gathering
Sap Crm
Frequently Asked Questions about Nafiz Hoque
What company does Nafiz Hoque work for?
Nafiz Hoque works for Acceler Investing
What is Nafiz Hoque's role at the current company?
Nafiz Hoque's current role is Director and Founder.
What is Nafiz Hoque's email address?
Nafiz Hoque's email address is nh****@****.com.au
What skills is Nafiz Hoque known for?
Nafiz Hoque has skills like Outstanding Time Management Skills, Strategic Planning, Business Planning, Customer Satisfaction, Customer Experience, Coordination, Problem Solving, Organization And Prioritization Skills, Process Improvement, Performance Improvement, Team Leadership, Team Building.
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Nafiz Hoque
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