Nag Sharan Email & Phone Number
Who is Nag Sharan? Overview
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Nag Sharan is listed as Senior Technical Specialist at GUS Education India, a with 924 employees, based in Hyderabad, Telangana, India. AeroLeads shows a matched LinkedIn profile for Nag Sharan.
Nag Sharan previously worked as Senior Information Technology Specialist at Gus Education India and Service Desk Analyst at Tech Mahindra Business Services. Nag Sharan holds Bachelor Of Commerce - Bcom, Business/Commerce, General from Gitam University - Hyderabad Business School.
Email format at GUS Education India
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About Nag Sharan
• 6.2 Years of experience as L2 Service Desk Engineer.• Strong experience with working in an ITIL environment • Excellent interpersonal and communication skills• Experience in Monitoring application and server health via different monitoring tools. (Dynatrace tool, Nimsoft tool)• Flexible in working outside of core business hours at short-notice Technical Skills and Experiences• Experience with supporting multi-tier infrastructures and analyzing issues/incidents• Experience in Major Incident, Problem and Change management.• Ensures incidents, problems, all technical and non-technical documents are up to date to reduce SLAs agreed with the client.• Ensuring the support and monitoring coverage for the services provided and resource allocation in 24*7mode of environment.• Significant contribution to management reports required for weekly review and project governance
Nag Sharan's current company
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Nag Sharan work experience
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Senior Information Technology Specialist
I am a self-motivated Engineer with 8 years of experience. I possess excellent interpersonal and communication skills and have a proven ability to prioritize workflow structures according to business needs. My expertise includes supporting multi-tier infrastructures, handling major incidents, problems, and change management. I am dedicated to ensuring technical and non-technical documents are up-to-date to meet SLAs and provide 24/7 support. My hardware support skills include examining and configuring equipment, monitoring hardware, and configuring LAN cables. I am currently an IT Specialist at GUS Education India, where I lead a team of 7 and provide technical support to over 1200 users. My responsibilities include OS installations, system support, troubleshooting, and maintaining network infrastructure. I also have experience in Active Directory, GPOs, network print server setup, and LAN port management. I am proficient in Azure VDI and have experience creating and managing resource pools and VMs.
Service Desk Analyst
We being as a first point of contact to the client we evolve and help users by fixing their pc/desktop laptop and hardware issues and as well give 1st tier support for applications.
Senior Associate
Service desk engineer
Colleagues at GUS Education India
Other employees you can reach at guseducationindia.com. View company contacts for 924 employees →
Arkodeep Chakraborty
Colleague at Gus Education IndiaHyderabad, Telangana, India
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YK
Yaseen Khan
Colleague at Gus Education IndiaHyderabad, Telangana, India
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NJ
Naveen Joshi
Colleague at Gus Education IndiaHyderabad, Telangana, India
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Aishwarya V
Colleague at Gus Education IndiaHyderabad, Telangana, India
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Aanchal Kabra
Colleague at Gus Education IndiaHyderabad, Telangana, India
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Neharika Akula
Colleague at Gus Education IndiaHyderabad, Telangana, India
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Mirza Burhanuddin Baig, Prince2®Practitioner
Colleague at Gus Education IndiaHyderabad, Telangana, India
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Annie Akhila
Colleague at Gus Education IndiaHyderabad, Telangana, India
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Satyabrata Patnaik
Colleague at Gus Education IndiaHyderabad, Telangana, India
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VK
Vinod Kamishetti
Colleague at Gus Education IndiaHyderabad, Telangana, India
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Nag Sharan education
Bachelor Of Commerce - Bcom, Business/Commerce, General
Education record
High School Diploma
Frequently asked questions about Nag Sharan
Quick answers generated from the profile data available on this page.
What company does Nag Sharan work for?
Nag Sharan works for GUS Education India.
What is Nag Sharan's role at GUS Education India?
Nag Sharan is listed as Senior Technical Specialist at GUS Education India.
Where is Nag Sharan based?
Nag Sharan is based in Hyderabad, Telangana, India while working with GUS Education India.
What companies has Nag Sharan worked for?
Nag Sharan has worked for Gus Education India, Tech Mahindra Business Services, and Wipro.
Who are Nag Sharan's colleagues at GUS Education India?
Nag Sharan's colleagues at GUS Education India include Arkodeep Chakraborty, Yaseen Khan, Naveen Joshi, Aishwarya V, and Aanchal Kabra.
How can I contact Nag Sharan?
You can use AeroLeads to view verified contact signals for Nag Sharan at GUS Education India, including work email, phone, and LinkedIn data when available.
What schools did Nag Sharan attend?
Nag Sharan holds Bachelor Of Commerce - Bcom, Business/Commerce, General from Gitam University - Hyderabad Business School.
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